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About the Role
The Measure Technician (In-Home Advisor) works independently in a traveling field role, providing professional customer service to meet or exceed company standards. This position involves performing in-home measure appointments, building customer relationships, supporting sales, and coordinating installations. The role focuses on delivering a positive customer experience through accurate measurements, calculations, and quote presentations, while achieving customer service, measure accuracy, timeliness, and sales productivity goals.
Responsibilities
- Complete daily routes for pre-assigned measure appointments efficiently and accurately.
- Cooperate with Associates, Supervisors, and Managers to complete assigned work activities.
- Follow all policies, procedures, and adhere to work schedule.
- Ask customers open-ended questions and listen to responses about their projects and product needs.
- Describe features and benefits of merchandise and steps involved in completing projects.
- Demonstrate product and services knowledge in answering customer questions.
- Identify opportunities to engage customers in other services programs.
Requirements
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Reliable Transportation.
- Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Skills
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus
Location
- Field
Work Type
- Traveling
- Full-time
Experience Level
- 1+ years of previous related work experience
Education Level
- High school diploma and/or GED
Salary/Compensations
- $23.25 - $26.00 per hour
About the Company
- With a career at The Home Depot, you can be yourself and also be part of something bigger.