Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Specialist Entitlement role.
Rezi rewrites your resume against The Jewish Board's job description. Free.
Tailor your resume to this Specialist Entitlement role.
Rezi rewrites your resume against The Jewish Board's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Specialist Entitlement posting at The Jewish Board — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Specialist Entitlement posting at The Jewish Board — free, in seconds.
About the Role
The Jewish Board’s Adult Residential Division housing programs empower adults with mental health and social service needs by providing person-centered, safe, supportive housing that fosters independence, dignity and community integration. Staff use a non-judgmental, harm-reduction approach to guide residents in creating and meeting recovery goals, developing independent living skills, and living healthily and securely. Services are delivered with compassion, respect, and professional excellence.
Responsibilities
- Manage all interactions with clients professionally and cordially, whether in-person or over the phone.
- Notify appropriate parties of next steps, follow-up needs, or call outcomes.
- Document services provided via info note in client chart where appropriate or required.
- Manage the phone system.
- Engage with Landlord to address office issues.
- Perform data entry and handle routine office administrative tasks or program errands.
- Upload documents in clients Electronic Record.
- Ensure site maintains all regulatory compliance posters/signage.
- Upload all documents related to Community Advisory Board Meetings and High-Risk Documents.
- Assist with event planning and décor.
- Assist with program mail and ensure mail is provided to the correct program staff.
- Perform other duties as assigned.
Requirements
- BA in a related healthcare field or a minimum of two years of related work experience is preferred.
- Ability to work well with others and as part of a team.
- Ability to work autonomously.
- Experience working under pressure in a multi-tasking, fast-paced environment.
- Ability to communicate effectively and appropriately with clients, potential clients, colleagues, supervisors, and other Jewish Board staff.
- Strong attention to detail and organizational skills.
- Excellent interpersonal skills.
- Significant experience providing excellent customer service.
- Able to read data and documents, including spreadsheets, reports, and Electronic Health Records, in printed form and on computer screens.
- Able to input data into the Electronic Health Record.
- Limited applications of manual dexterity and hand-eye coordination.
- Regularly required to speak clearly and hear the spoken word well.
- Regularly required to physically operate routine office equipment such as telephones, computers, etc.
- Regularly required to utilize near vision ability and to read data and documents, including spreadsheets, reports, and Electronic Health Records in printed form and on computer screens.
Skills
- Bilingual preferred but not required.
- Use of an Electronic Health Record (EHR).
- Microsoft Office (Excel, Word, Outlook, PowerPoint).
- Zoom.
- Microsoft Teams.
- Netsmart/myAvatar.
- Tableau Dashboards.
- Willingness to attend trainings to increase knowledge and learn databases and programs.
Education Level
- BA in related healthcare field or minimum two years related work experience preferred
About the Company
- The Jewish Board’s Adult Residential Division housing programs empower adults with mental health and social service needs by providing person-centered, safe, supportive housing that fosters independence, dignity and community integration.
Equal Opportunity
- We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.