Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Contracting Operations Associate role.
Rezi rewrites your resume against First Global Management Services, Inc.'s job description. Free.
Tailor your resume to this Contracting Operations Associate role.
Rezi rewrites your resume against First Global Management Services, Inc.'s job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Contracting Operations Associate posting at First Global Management Services, Inc. — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Contracting Operations Associate posting at First Global Management Services, Inc. — free, in seconds.
About the Role
The Contracting Operations Associate is responsible for serving as the primary system owner and administrator for the Contract Management System (IntelAgree), managing configurations, workflows, clause libraries, reporting, and user support. Reporting to the Chief Legal Officer, the role also oversees contracting operations by maintaining standard operating procedures, reviewing and routing contract terms for signature, managing the contracting inbox, and supporting cross-functional compliance and reporting needs.
Responsibilities
- Serve as primary system owner and subject matter expert for a Contract Management System, currently IntelAgree, overseeing configuration, permissions, workflows, data integrity, and updates.
- Manage platform maintenance, bug reporting, signatory permissions, and subscription-wide settings including naming patterns, reminders, and system configurations.
- Build and maintain contract components (Smart Forms, Full/Partial Templates), the Clause Library, and attributes.
- Design, produce, and automate routine and ad-hoc reports and data dashboards for cross-functional stakeholders while collaborating to define key metrics.
- Serve as the primary support contact and administrator, delivering onboarding and refresher training, managing service tickets, and maintaining user documentation and SOPs.
- Regularly review and update Standard Operating Procedures (SOPs), ensuring operational consistency and compliance across Contracting.
- Review contract terms for accuracy and maintain contract terms and records in CLM; route documents for signature.
- Administrate the contracting inbox, ensuring timely review and appropriate delegation of work.
- Coordinate efficient routing of documents for appropriate and required approvals and signing.
- Assist with special projects as needed.
Requirements
- Advanced knowledge of the subject matter
- 5-8 years of experience
- Contract Lifecycle Management system experience required
- Ability to handle privileged, confidential and sensitive information in an appropriate and professional manner
Skills
- Intelagree experience desirable
- Process development and improvement
- Solutions oriented; problem solving
- Data reporting and analysis
Location
- New York
Work Type
- Hybrid
- Onsite
Experience Level
- 5-8 years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $85,890.00 - $92,500.00
Benefits
- Medical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
- 401 (k)
- Five Flexible Spending Accounts Options
- Generous Paid Time Off Allowance
- Employee Assistance Program (EAP)
- Life, Disability & Pet Coverages
- Wellness Stipend
- Mobile Phone Allowance
- Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
- Aura Identity Theft Protection
- Discretionary Bonus Structure
- Global Opportunities
About the Company
- FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
- For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
- Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
- FIRST is part of the broader Encore family of companies.
- Encore is a global leader in event production and technology.
- Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.
- Learn more at www.firstagency.com
Equal Opportunity
- FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
- FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
- All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
- We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.
- If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.