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About the Role
The Global Lounge Design team sets the vision for how the American Express brand is expressed in physical spaces and 3D applications, managing branding and design from concept through construction. The Sr. Analyst – Lounge Design Strategy will support the team in developing design aspects of Card Member facing permanent spaces globally, primarily in airports and travel segments.
Responsibilities
- Support the Lounge Design team with daily requests
- Collaborate with internal American Express teams and external agencies to optimize Card Member spaces, leveraging design to bring the brand to life
- Contribute to the environmental brand direction and coordination for all stages of design, including existing space audits, conceptual design, design development, drawing reviews, construction, and post-construction review
- Liaise with interior design, graphic design, and architect partners on creative briefing, project asks, and design direction
- Support the broader Branded Environments team with design status updates, planning exercises, and deliverables for internal business units
- Support furniture and accessory coordination across projects
- Support ongoing operational design needs including card member signage, design maintenance, smallwares, and uniforms
- Support digital documentation of project specifications
- Participate in all team meetings, reviews, phone calls, and communication between project teams
- Create a positive team environment through proactive collaboration and cooperation
Requirements
- 3+ years of experience in commercial interior design, branded environmental design, or similar discipline
- Passionate, curious, and knowledgeable about great branded hospitality environments and experiences
- Strong sense of design principles and understanding of permanent physical space design with a brand lens
- Familiarity with space planning, floorplans, furniture planning, and adjacencies
- Excellent verbal and written communication skills
- Ability to collaborate on multiple projects in various phases simultaneously, meeting timeline expectations
- Excellent organization skills and attention to detail
- Proficiency with Excel, Microsoft Office, and Acrobat Pro DC
- General understanding of production or construction processes is a plus
- Bachelor’s degree in interior design, environmental design, graphic design, or similar
- Case studies/portfolio demonstrating ability to contribute to environmental/interior design initiatives and deliver best-in-class design solutions
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship
Skills
- Adobe Creative Suite a plus
- Excel
- Microsoft Office
- Acrobat Pro DC
Location
- United States
Work Type
- Hybrid
- Onsite
- Virtual
Experience Level
- 3+ years
Education Level
- Bachelor’s degree
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
About the Company
- At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
- From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
- As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
- Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Equal Opportunity
- American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
- American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
- For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
- US Job Seekers - Click to view the “Know Your Rights poster.