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About the Role

The Judicial College Learning Team plays an integral part in supporting the training programme and judicial office holder access to resources through our digital learning platform, Judicial College Learning (JCL). The team works closely with colleagues across the College, Digital Services and judicial stakeholders to ensure the system meets user needs, identify improvements, develop new functionality and make the best use of data held on the system. The team serves as the central coordination point for all matters related to the JCL, including content held on the platform, the governance around the system and its content, using feedback to make improvements and deal with any emerging issues relating to functionality, content and date.

Responsibilities

Assist in the implementation of new features and improvements to the JCL platform.
Manage user accounts, permissions, and access to various learning resources.
Monitor system performance and assist in troubleshooting technical issues.
Maintain reports on accessibility and user engagement.
Provide first-line support to JCL users, addressing queries, resolving and escalating issues promptly.
Assist with the development and delivery of training sessions and user guides on using the JCL platform effectively.
Support the build and launch of the College annual training prospectus and booking system on the digital platform ensuring all content is accurate and accessible to end users.
Contribute to and support various ad-hoc projects as they arise, ensuring project aims are achieved and timelines are met.
Participate in stakeholder user group meetings, taking minutes and actioning follow-up tasks.
Build and maintain effective working relationships across the Judicial College.

Requirements

Strong IT skills, particularly in database management, Excel, and Word.
Ability to build effective working relationships with a range of stakeholders and work as part of a team.
High level of accuracy and attention to detail.
Excellent written and verbal communication skills.
Experience using management systems (Learning Management System LMS or Content Management System CMS).
This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs).
Counter Terrorism Check (CTC) required.
UK nationals, nationals of the Republic of Ireland, Commonwealth citizens with the right to work in the UK, EU/EEA/Swiss nationals with settled/pre-settled status, or those with valid leave to remain or indefinite leave to remain eligible for EUSS, or Turkish nationals with accrued right to work.

Skills

Database management
Excel
Word
Stakeholder engagement
Teamwork
Attention to detail
Written communication
Verbal communication
Learning Management System (LMS)
Content Management System (CMS)

Location

London

Work Type

Hybrid Working
Full Time
Permanent

Experience Level

AO Civil Service Grade

Salary/Compensations

£30,109

Benefits

Annual leave: 25 days on appointment, increasing to 30 days after five years’ service.
Option to buy or sell up to three days leave each year.
Additional paid time off for public holidays and 1 privilege day.
Civil Service pension schemes.
Extensive training and development opportunities.
Opportunity to join employee-run networks.
Family Friendly policies (reduced hours, job share).
Access to flexible benefits (vouchers, retail discounts).
Government childcare support schemes.
Paid paternity, adoption and maternity leave.
Free annual sight tests for computer screen users.

About the Company

The Judicial Office (JO) reports to, and is accountable, to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially, speedily and efficiently, following the Constitutional Reform Act 2005.
The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS), the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.
We are an Arm’s Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.
The Judicial College is part of the Judicial Office ─ a unique part of the Civil Service, independent from government and dedicated to supporting the judiciary and promoting and safeguarding judicial independence to maintain confidence in the rule of law.
The College supports the Lady Chief Justice, Senior President of Tribunals and the Chief Coroner to fulfil their statutory responsibilities for training the judiciary in an evolving justice system.
We support the judicial leadership of the College to set strategic direction and advise on the design and delivery of the training programme. We deliver around 1800 courses to around 25,000 office holders every year. We aim to be a world leader in judicial education.

Equal Opportunity

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.