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About the Role
As a Change Manager, you will play a key role in helping customers successfully adopt new technologies, services, and ways of working. You will support the delivery of business change activities across various digital and transformation programs within Computacenter's Adoption & Change Management (ACM) practice. You will collaborate closely with project teams, stakeholders, and end users to ensure change is effectively planned, communicated, and embedded, driving successful adoption and long-term business outcomes.
Responsibilities
- Deliver change management activities across technology and transformation projects.
- Conduct change impact assessments and stakeholder analysis.
- Develop and implement engagement, communication, training, and readiness plans.
- Work with project managers and delivery teams to integrate change activities into project plans.
- Facilitate workshops and stakeholder engagement sessions to build understanding and support adoption.
- Identify and manage people-related risks, including resistance, skills gaps, and change fatigue.
- Monitor adoption and readiness, providing recommendations to improve outcomes.
- Produce regular progress updates and support governance, assurance, and project reporting.
- Contribute to the continuous improvement of Computacenter's Adoption & Change Management practice.
Requirements
- Experience delivering business change or adoption activities within technology, digital, or organisational change programmes.
- Strong stakeholder engagement and relationship management skills.
- Experience creating and executing change plans, impact assessments, and engagement activities.
- Understanding of project delivery methodologies, including Agile, Waterfall, or Hybrid approaches.
- Excellent written and verbal communication skills, with the ability to translate technical change into business impact.
- Experience working within complex or regulated environments.
- Change Management certification (e.g. Prosci, APMG) or Project Management qualifications.
- Experience supporting communications, training, or adoption measurement activities.
- Exposure to large-scale IT or digital transformation programmes.
- Confidence working in fast-paced environments with a delivery-focused approach.
- Strong commercial or pre-sales experience would be preferred.
Skills
- Stakeholder engagement
- Relationship management
- Change planning
- Impact assessment
- Engagement activities
- Agile methodologies
- Waterfall methodologies
- Hybrid methodologies
- Written communication
- Verbal communication
- Commercial experience
- Pre-sales experience
Location
- GBR - CC Blackfr. CC
- GBR - CC MiltonKeynes
- GBR - CC Reading
Work Type
- Standard
Education Level
- Change Management certification (e.g. Prosci, APMG)
- Project Management qualifications
About the Company
- Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide.
- We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.
- We offer a friendly, open working environment without too much fuss about hierarchy.
- We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.
- Interested in joining a company with a strong sense of community?
- We’re growing. We’re hiring. We encourage. We empower. We support.
- #winningtogether #peoplematter