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About the Role

HM Courts & Tribunals Service (HMCTS) is responsible for administering justice in England and Wales. This role sits at the heart of HMCTS, working directly with the Chief Executive to help turn her ambitions into action. The Office of the CEO brings together the Private Office, Executive Engagement Unit, and CEO Priorities Unit to support the CEO and Executive Team.

Responsibilities

Lead a high-performing Private Office, ensuring the CEO receives high-quality, timely advice, briefing, coordination and support.
Act as a trusted adviser and sounding board to the CEO, providing clear advice and exercising judgement on complex, sensitive and fast-moving issues.
Maintain grip across the CEO’s agenda, ensuring key decisions, actions, risks and emerging issues are identified, progressed and followed through.
Act as a fixer on behalf of the CEO, coordinating activity across HMCTS and providing advice, support, challenge and direction to senior colleagues where appropriate.
Build strong relationships across the Executive Team and with senior leaders across HMCTS and MoJ, using influence to resolve issues and drive progress.
Support the CEO’s relationships with the Board Chair, Ministers, the Senior Judiciary, the Permanent Secretary and other senior stakeholders, managing day-to-day interaction and ensuring requests are handled effectively.
Commission and quality-assure briefings, correspondence and other material for the CEO, Ministers and senior stakeholders, often at short notice.
Represent the CEO’s views and priorities appropriately and, where required, represent the CEO in meetings and discussions.
Work closely with the Engagement team so that important relationships, commitments and follow-up are joined up with the CEO’s day-to-day business.
Work closely with the Priorities team so that the CEO has clear visibility of progress on key priorities, risks and decisions required.
Support strong standards across Directors’ offices through the Heads of Office network, sharing good practice and providing guidance where useful.

Requirements

Must be an existing Civil Servant or employee of an accredited non-departmental public body (NDPB).
Must obtain SC clearance (unless already held) upon appointment and complete BPSS checks.
Must have been resident in the UK for at least 5 years for SC clearance.
CV and Statement of Suitability required for application.
Must be able to attend 102 Petty France, London when the CEO is present.

Skills

Excellent judgement, with the ability to handle complex and sensitive issues with integrity, professionalism and discretion.
Highly proactive, with the ability to spot risks and opportunities, work with minimal direction and drive issues through to resolution.
Strong leadership skills and the ability to build, motivate and develop a high-performing team.
Excellent communication skills, including the ability to absorb complex information quickly and provide clear, concise written and verbal advice.
Strong relationship-building and influencing skills, with the confidence and credibility to work effectively with senior leaders and stakeholders.
Ability to prioritise and re-prioritise rapidly, remain calm under pressure and deliver at pace in a complex environment.
A collaborative approach, with the ability to work across organisational boundaries and get results through influence rather than formal authority.

Location

London

Work Type

Permanent
Full-time
Hybrid Working

Experience Level

Grade 6

Salary/Compensations

£75,674 - £85,257

Benefits

Annual leave: 25 days on appointment, increasing to 30 days after five years’ service.
Option to buy or sell up to three days leave each year.
Additional paid time off for public holidays and 1 privilege day.
Civil Service pension schemes.
Extensive training and development opportunities.
Opportunity to join employee-run networks.
Family Friendly policies (reduced hours, job share).
Access to flexible benefits (retail vouchers, discounts).
Alternative government childcare support schemes may be available.
Paid paternity, adoption and maternity leave.
Free annual sight tests for computer screen users.

About the Company

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.
Our roles support our service users and colleagues, where people and businesses access potentially life-changing justice.
We’re looking for individuals who are committed to public service and want to make a difference in people’s lives in delivering justice.
The Ministry of Justice (MoJ) offers Hybrid Working arrangements where business need allows.
All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.
As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.

Equal Opportunity

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.
MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form.
The Civil Service is committed to attract, retain and invest in talent wherever it is found.
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns.
Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.