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About the Role

Join a customer-focused team at Farm Credit East, a leading provider of loans and advisory services to agricultural businesses in the northeast. This role promotes portfolio growth through value-add interactions and a consultative lending approach, ensuring sustainability for both customers and the Association.

Responsibilities

Manage day-to-day customer interactions and loan requests within the designated marketplace and region.
Perform proactive portfolio management by analyzing industry trends, market data, and customer knowledge.
Serve as the lead for customer-facing activities, collaborating with a team including a Mortgage Assistant and CLP Loan Coordinator.
Create and maintain a documented 360-degree view of the customer in the core application.
Collaborate with teammates to generate cross-selling results and a best-in-class customer experience.
Provide functional guidance to Mortgage Assistants, Underwriting, Collateral Analysts, CLP Loan Coordinators, and other roles.
Meet with customers to review financials, propose loan structures, evaluate pricing, and address objectives.
Achieve growth targets through business development activities.
Seek and vet traditional and non-traditional opportunities, including rural home and agricultural requests.
Prioritize high value-add interactions with customers through active relationships and sound understanding.
Promote the FCE and Country Living brand in the region.
Build and nurture Centers of Influence to generate new referrals.
Utilize the 360-degree customer view to drive cross-selling opportunities and internal referrals.
Develop expertise within Ag segments to serve as a Trusted Advisor.
Adopt and utilize new processes, procedures, and digital tools to deliver a high-level customer experience.

Requirements

Associate or bachelor’s degree in business, finance, economics, marketing, agriculture, communications, or related field.

Skills

Consultative lending approach
Customer segmentation
Sales
Business development
Cross-selling
Financial analysis
Loan structuring
Pricing evaluation
Relationship building
Community engagement
Digital tools utilization

Location

Northeast

Work Type

Hybrid

Experience Level

Commensurate with experience

Education Level

Associate or Bachelor's degree

Salary/Compensations

$60,000 - $95,000

Benefits

Short Term Incentive to reward business results
401(k) match up to 6% of salary (or employer match on verified student loan payments up to 6%)
Defined Contribution retirement plan funded at 2-9% of salary depending on years of service
15-25 days of vacation leave per year
12 days of holiday leave per year
7.5 days of sick leave in the first year, 12 days thereafter
Unlimited rollover of unused sick leave
Comprehensive medical, dental, and vision plans
Preventive care and wellness programs
Health Savings Account
Life insurance at 2x base pay
Accidental Death and Dismemberment insurance at 2x base pay
Long-term disability insurance at 2/3 base pay
Tuition reimbursement
Continuing education and training
Employee Assistance Program

About the Company

Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast.
FCE has nearly $13 billion in total loan volume and $29 million in annual financial services revenue from 18,000 customers across its 8-state territory.
The company operates with a focus on five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.

Equal Opportunity

Farm Credit East is an Equal Opportunity Employer.
We do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law.
It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening.
In compliance with the Americans with Disabilities Act (“ADA”), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail FarmCreditCareers@farmcrediteast.com.