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About the Role
Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions. We are currently seeking a customer growth representative to drive revenue through account expansion, upselling and client development.
Responsibilities
- Manage a portfolio of active client accounts
- Identify upsell, cross-sell, and expansion opportunities
- Conduct consultative conversations to uncover evolving client needs
- Present additional service solutions that align with client goals
- Maintain accurate account notes, pipeline updates, and forecasts in CRM tools
- Collaborate with onboarding and operations teams to support seamless service delivery
Requirements
- Experience in account management or customer growth is a plus but not required
- Strong relationship-building and consultative selling skills
- Comfortable managing multiple accounts and ongoing conversations
- Goal-oriented, organized, and detail-focused
- Strong verbal and written communication skills
Salary/Compensations
- Competitive base compensation with performance-based incentives
Benefits
- Medical, dental, vision, 401k, and paid time off
- Career growth opportunities within a scaling organization
- Ongoing training and leadership support
- Collaborative team culture focused on client success
About the Company
- Virtualite Business Process Outsourcing Services partners with entrepreneurs and growing organizations to streamline operations through virtual support and digital process management solutions.
- Our focus on reliability, efficiency, and scalable growth allows our clients to operate at a higher level.