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About the Role

This new position, Resourcing Business Partner, will play a key role in the transformation and governance of the GPS Resource Management function. The role will partner with the UK business, using Resource Management best practice to capture demand and deliver resourcing solutions that source the right skills, from the right delivery channel, at the right time to meet and exceed customer requirements and deliver the right commercial outcomes for GPS.

Responsibilities

Evaluate and triage resource requests at pace, making informed decisions to route demand through the most effective delivery model and shape actionable resourcing plans.
Utilize a range of delivery models (including onshore, offshore, nearshore, contractors and External Partners) to build teams that meet customer needs and deliver the right commercial outcomes for the GPS business.
Own and manage supply vs. demand forecasting to optimize utilization and minimize non-productive time.
Support the design, development, and governance of resource management processes to enable a responsive, agile resourcing service that drives operational excellence.
Build strong and trusted relationships with the Solution area Sales and Service Management team, collaborating effectively to deliver the best resourcing solutions.
Work closely with the GPS Practices teams (onshore and offshore) to understand skills and capabilities within the GPS business to ensure resourcing decisions are made fairly and support the skills, aspirations and development of people, as well as driving high levels of utilization.
Work closely with the team responsible for managing the network of external Partners, ensuring governance and best practice is deployed in using the Partner network to augment Professional Services capability.
Collaborate widely across the organization to resolve resource conflicts and overcome internal barriers to accomplish GPS goals.
Lead, coach, and develop direct report(s).
Contribute to a continuous improvement and growth mindset culture by seeking innovation, sharing knowledge, and driving the professional development of self and team.
Work closely with the GPS Resource Management and Partner Management team, collaborating with peers and colleagues to deliver a best-in-class resource management function to the GPS business.
Oversee the maintenance of the Resourcing Management Scheduling tool, ensuring demand is captured and capacity is accurately reflected to support demand fulfillment.
Support with the provision and analysis of MI reporting, providing insight to leadership and contributing to strategic capability planning and future skills forecasting.

Requirements

Background in IT resource management and ideally IT technical recruitment.
Strong relationship management skills and experience of engaging and negotiating with senior stakeholders.
Critical thinker with the ability to effectively problem solve at pace and find innovative ways to overcome complex business challenges.
Strong commercial acumen and understanding of business drivers.
Able to read situations and modify behavior to build quality relationships.
Ability to work in a highly adaptable and flexible way and to operate in an environment with a high level of ambiguity.
Comfortable using data to drive insights and actions.
High levels of resilience and agility.

Location

GBR - CC Blackfr. CC

Work Type

Standard

About the Company

At Computacenter UK, we pride ourselves on fostering a culture that emphasises diversity, inclusivity, and collaboration. We are committed to building supportive and rewarding relationships, celebrating success, and treating everyone with respect. Our focus is on putting customers first, keeping our promises, and considering long-term sustainability in all our decisions.
Group Professional Services encompasses our Engineering, Consultancy and Project Management practices together with our growing Business Solutions portfolio and nearshore/offshore centres. We are made of up of over 4,200 skilled practitioners with deep expertise across core infrastructure technologies and industry standard architecture and project management methodologies. Operating across 3 continents and serving some of the world’s largest brands we drive technology change in a thriving and fast-moving digital industry.
We are a leading independent technology and services provider, trusted by large corporate and public sector organisations. We are a responsible business that believes in winning together for our people and our planet. We help our customers to source, transform and manage their technology infrastructure to deliver digital transformation, enabling people and their business.
With over 21,000 people across 22 countries, we are proud of our inclusive culture - where everyone can thrive, feel valued, and truly belong.
You’ll see this reflected in our recruitment process too. We aim to provide fair access to opportunities and an inclusive, barrier‑free experience. All that matters to us is that you share our vision and values, and bring the skills and experience we need.

Equal Opportunity

As a Disability Confident Committed employer, we offer a guaranteed interview scheme. If you opt in and meet the minimum criteria for the role, you’ll be guaranteed an interview, and we’re happy to support any reasonable adjustments. Please let us know when you apply.