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About the Role

As a Director, Software Engineering, you will develop and deploy complex software solutions with a strong focus on Cloud based engineering, Java technologies, API design, and user experience. You will define innovative solutions, have a pragmatic approach to application architecture, and work on a varied tech stack. You are expected to have a deep understanding of functional platforms, plan, manage, and execute the technology roadmap, and be an exemplary leader who attracts, hires, and develops top talent. You will need a futuristic mindset, the ability to question the status quo, and technologically advance platforms while collaborating with other enterprise teams. This role operates in a fast-paced, Scaled Agile environment.

Responsibilities

Perform assessments of 3rd party technology solutions to determine suitability for use in the emerging platform.
Collaborate successfully with product owners, designers, and a broad set of internal tech partners.
Ensure product releases are high quality, deliver excellent user experiences, perform seamlessly at scale, and comply with regulatory requirements.
Partner with peers in technologies to identify opportunities for code sharing, common services, and joint development.
Keep up with the latest industry research and emerging technologies to ensure appropriate leveraging of new techniques and capabilities.
Demonstrate accountability while leading a team of 10+ engineers with passion, enthusiasm, loyalty, and integrity.
Own and lead HR processes such as performance reviews and talent development.
Recruit top talent with technical and non-technical skills and the ability to build a high-performing, self-managing team of software engineers.
Lead teams in interactive product and software development using lean principles.
Drive strategic change in tools and process, consistently questioning assumptions, challenging the status quo, and striving for improvement.

Requirements

Hands-on experience and deep understanding of functional platforms.
Hands-on technical foundation; able to engage the team on coding practices, architecture, design, and delve into complex integrated architectures, coding systems, and interface design.
Extensive background in Software Engineering, with 10+ years of demonstrable experience building and deploying large scale software products.
Strong experience in design and Agile software development, code reviews for full stack solutions.
Hands-on experience with Java, REST APIs, Cloud engineering, and building digital experiences.
Strong understanding and experience in CICD and DevOps, system and platform resiliency.
Ability to communicate complex technical concepts clearly and concisely to non-technical individuals.
Hands-on experience with technology planning and road mapping.
Proven track record to lead problem analysis and resolution.
Bachelor’s degree in computer science, Computer Engineering or Information Systems degree or equivalent work experience; Advanced Degree preferred.
Knowledge and experience of working with LLMs and AI agents, with understanding of how to utilize AI workflows to enable and accelerate software development.
Knowledge of American Express Marketing & Data platforms, and software development practices is a plus.
Excellent verbal and written communications skills, with ability to create and deliver effective presentations to executive leadership and technical architects across the organization is a plus.
Proven ability to develop and execute against a platform vision, strategy, and priorities.
Deep appreciation for the importance of elegant solutions to technical challenges.
Flawless interpersonal skills and ability to partner with executive leadership to drive technical solutions forward.
Passion, energy, personal accountability, and a desire to lead others to excellence.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Skills

Cloud based engineering
Java technologies
API design
User experience
Application architecture
Modern software development methodologies
Scaled Agile environment
Java
REST APIs
Cloud engineering
Building digital experiences
CICD
DevOps
System and platform resiliency
Technology planning
Road mapping
Problem analysis
LLMs
AI agents
AI workflows

Location

U.S.

Work Type

Hybrid
Onsite
Virtual

Experience Level

10+ years of demonstrable experience building and deploying large scale software products
Director

Education Level

Bachelor’s degree in computer science, Computer Engineering or Information Systems degree or equivalent work experience
Advanced Degree preferred

Salary/Compensations

Competitive base salaries
Bonus incentives

Benefits

6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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