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About the Role
As a Client Services Associate, you are the engine that keeps our workplace humming, ensuring every employee and guest experiences 5-star service. You manage high-stakes logistics and ensure our tech and pantry are 'VIP-ready,' turning routine office tasks into a seamless, premium experience.
Responsibilities
- Master the lifecycle of mail and packages, from secure intake using chain-of-custody software to high-priority outbound shipping.
- Maintain the 'show-ready' status of our Business Service Center, kitchens, and conference rooms.
- Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly.
- Serve as a backup for reception and concierge services, greeting guests with warmth and professional composure.
- Assist with office moves, light maintenance, and inventory management.
- Proactively find ways to improve workflow during downtime.
Requirements
- High School Diploma or equivalent.
- 1+ years of prior work experience (Hospitality, Retail, or Office Services experience is a major plus!).
- Comfortable standing/walking for much of the day.
- Able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
- Sharp verbal and written communication skills.
- Negligible travel.
Skills
- MS Office
- Package-tracking software
- Shipping software
Location
- Remote
Work Type
- Full-time
Experience Level
- 1+ years
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $20—$20 USD
Benefits
- Career Growth opportunities
- Learning & Development programs
- Talent recognition programs
- Paid Time Off (minimum of 80 hours/calendar year for full-time)
- Bonuses for employee and client referrals
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k w/ matching
- Entertainment Discounts
About the Company
- SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
- Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
- Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
Equal Opportunity
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
- SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
- SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.