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About the Role
The Regional Director of Operations will lead and oversee a region of Career Team’s workforce operations, driving the execution of the strategic plan within the region and ensuring excellence in workforce development initiatives. This pivotal role requires a deep understanding of Workforce Development and operational leadership.
Responsibilities
- Oversees all operations including workforce operations, company policies, quality assurance, and financial initiatives.
- Manages day-to-day operations, including financial, internal and external quality outcomes, and customer relationships.
- Oversees the development of annual operating and capital budgets for each location, ensuring expenses comply with budget constraints and revenue goals.
- Develops and maintains contact with current and potential funding sources, and local/state legislators.
- Ensures locations comply with client/funding source requirements, regulatory requirements, and company policies.
- Ensures the provision of quality service consistent with applicable laws, regulations, and corporate policies.
- Oversees and participates in quality assessment and performance improvement activities.
- Serves as supervisor of local Executive Directors.
- Responsible for market growth in the assigned region.
- Approves bid/contract development and submission.
- Ensures implementation of corporate initiatives and directives.
- Approaches each day and task with a "ZAG" mindset.
- Performs other duties and projects as needed.
Requirements
- A minimum of five years of experience with the proven ability to effectively manage systems, processes, and people.
- Five plus years of supervisory experience.
- Demonstrates experience or ability for strategic development and management at an executive level.
- Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient.
- Ability to maintain a high level of confidentiality.
- Capability to meet deadlines and work under pressure.
- Ability to perform and complete a high volume of work assignments with speed and accuracy.
- Ability to work cooperatively with others, showing courteousness and a high level of professionalism.
- Ability to maintain confidentiality at all times.
- Ability to handle personnel matters effectively.
- Ability to handle employee and personnel inquiries with sensitivity, tact, and diplomacy.
- Able to travel locally and within the assigned region.
- A Valid Driver’s License.
- Employment is contingent upon successful completion of a background check.
Skills
- Workforce Development (preferred)
- Strategic development and management
- Systems, processes, and people management
- Budget development and management
- Client and funding source relationship management
- Regulatory compliance
- Quality assurance and performance improvement
- Market growth strategies
- Bid/contract development
- Corporate initiative implementation
- Confidentiality
- Professionalism
- Communication
- Interpersonal skills
Location
- Remote
- Travel to designated projects
Work Type
- Remote
- Salaried
- Exempt
Experience Level
- Minimum of five years of experience managing systems, processes, and people
- Five plus years of supervisory experience
- Executive level strategic development and management experience
Education Level
- Bachelor Degree
Salary/Compensations
- $125,000 - $140,000
- Opportunity to earn an annual performance incentive
Benefits
- 401k with a generous employer match
- Medical, dental, and vision insurance
- Employee-sponsored HSA on qualifying plans
- Disability insurance
- Basic life insurance
- Opportunity to purchase options for family life insurance
- Supplemental insurance
About the Company
- Career Team is a leading workforce development organization founded in 1996, dedicated to transforming lives through a blend of technology and high-touch services.
- The organization has received numerous honors, including being named one of America's fastest-growing private companies by Inc. Magazine and receiving the US Chamber of Commerce Blue Chip Enterprise Award.
- Career Team is a socially conscious organization balancing for-profit innovation with community enrichment.
- The company aims to close the nation’s opportunity divide with additional government-funded workforce sites and by building staff capacity.
Equal Opportunity
- Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
- Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees.