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About the Role
We are seeking an experienced Branch Manager to lead the overall performance and day-to-day operations of a full-service banking branch. This position is responsible for driving business development, growing customer relationships, achieving branch sales goals, and leading a high-performing team.
Responsibilities
- Lead and manage the overall sales, service, and operational performance of the branch.
- Develop and execute branch business plans to achieve growth, revenue, and profitability goals.
- Build and maintain relationships with existing and prospective consumer and commercial banking clients.
- Generate new business through outbound business development, client referrals, networking, and community engagement.
- Identify customer needs and recommend appropriate banking products and financial solutions.
- Partner with internal product specialists and business teams to expand client relationships and cross-sell banking services.
- Monitor branch sales and customer service performance against established goals and objectives.
- Recruit, train, coach, and manage branch employees while promoting a strong sales and service culture.
- Oversee employee performance, work assignments, development, and daily branch activities.
- Ensure branch operations comply with internal policies, procedures, applicable laws, and banking regulations.
- Maintain appropriate controls over branch assets, records, loan collateral, and securities.
- Prepare and review required financial, operational, and regulatory reports.
- Represent the bank at community events, business organizations, and networking activities to develop relationships and generate new business.
Requirements
- 5+ years of banking or related financial services experience.
- 3+ years of supervisory or managerial experience.
- 3–5 years of relevant experience with strong knowledge of commercial lending and/or banking products.
- Demonstrated experience in business development, sales, and client relationship management.
- Ability to read, analyze, and interpret financial statements, including balance sheets.
- Strong leadership, communication, presentation, and customer service skills.
- Ability to effectively communicate with customers, employees, senior management, and community partners.
- Applicants must be legally authorized to work in the United States.
- Visa sponsorship is not available for this position.
Skills
- Commercial lending
- Banking products
- Business development
- Sales
- Client relationship management
- Financial statement analysis
- Leadership
- Communication
- Presentation
- Customer service
- Mandarin
- Cantonese
Experience Level
- 5+ years of banking or related financial services experience
- 3+ years of supervisory or managerial experience
- 3–5 years of relevant experience
Education Level
- High school diploma or GED preferred
Salary/Compensations
- $67,000 – $120,000 per year
Equal Opportunity
- We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.