Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Lead Project Manager role.
Rezi rewrites your resume against Altice USA's job description. Free.
Tailor your resume to this Lead Project Manager role.
Rezi rewrites your resume against Altice USA's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Lead Project Manager posting at Altice USA — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Lead Project Manager posting at Altice USA — free, in seconds.
About the Role
The Lead Project Manager will direct medium or complex projects through implementation to meet business requirements, customer needs, and defined drivers, ensuring successful launch and deployment of various products. This role focuses on managing projects across multiple business groups, ensuring on-time and on-budget delivery of specific business/customer functionality.
Responsibilities
- Directly responsible for managing and overseeing project: scope, cost, schedule, risk, human resources, communications, procurement, change and methods for measuring results.
- Coordinates IT and non-IT resources to consistently deliver high quality products and services on-time and within budget.
- Develops timetables for implementation, monitors and performs strategic analysis for the project.
- Serves as a liaison with company resources and systems to provide current data and information needed.
- Researches and makes recommendations on procedures to enhance financial and operational efficiencies.
- Tracks expenses and provides detailed updates to appropriate managers on project status.
- Partners to develop/deliver communications regarding the progress, accountabilities and gaps in the progress of assigned projects.
- Researches, compiles and reports current data and manages teams through launch process.
- Assembles and coordinates project team members; assigns individual responsibilities.
- Prepares requests for proposals and conducts all necessary meetings to facilitate selection of project services/products.
- Knowledge of the techniques for managing cross-functional teams.
- Skilled in planning and preparing effective written communications.
- Skilled in presenting ideas and concepts.
- Ability to synthesize project information and establish the appropriate scope of a project.
- Ability to apply strong project management skills and methodologies.
- Ability to collaborate, communicate and manage team members at all levels effectively.
Requirements
- A Bachelor's degree in Business, Engineering, or related discipline; or equivalent related work experience.
- Current Project Management Professional certification (PMP) preferred.
- Minimum 7+ years of project management responsibility, demonstrating leadership skills and managing technical and non-technical resources through various life-cycle phases (cross functional experience preferred).
- Extensive knowledge of Microsoft Office and Project (or Smartsheets).
- Experience with Executive presentation skills to draft professional, formal briefing material.
- Highly developed interpersonal, written and verbal communications.
- Uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
- Demonstrated analytical and problem-solving skills.
- Ability to interpret data analyses for operational insights.
- Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.
- Collaborates with key stakeholders outside own area of expertise.
- Consistent record of accomplishing short term business objectives.
- Ability to work independently and with others at all levels within the organization.
- Ability to organize and prioritize effectively.
- Demonstrated facilitation skills and ability to manage meetings with project team members.
- Determines methods and procedures on new assignments and may coordinate activities of other personnel.
- Formal project management training/certification required; Project Management Professional (PMP) or equivalent.
- Use of formal software development lifecycle methodologies; such as Waterfall or Agile.
- Strong understanding of cable industry, digital solutions or customer experience.
- Knowledge of customer care operations, agent support (desktop tools, voice/screen recordings) or customer channels (e.g. SMS, Messaging, Chatbots, IVR, and surveys) a plus.
- Applicants must be authorized to work for ANY employer in the U.S.
- Do not provide visa sponsorship for employment.
Skills
- Project Management
- Microsoft Office
- Microsoft Project
- Smartsheets
- Executive Presentation
- Interpersonal Communication
- Written Communication
- Verbal Communication
- Analytical Skills
- Problem-Solving
- Data Analysis
- Facilitation Skills
- Meeting Management
- Waterfall Methodology
- Agile Methodology
- Cable Industry Knowledge
- Digital Solutions Knowledge
- Customer Experience Knowledge
- Customer Care Operations Knowledge
- Agent Support Knowledge
- Customer Channel Knowledge
Location
- New York
- Texas
Work Type
- Full-time
Experience Level
- 7+ years of project management responsibility
Education Level
- Bachelor's degree in Business, Engineering, or related discipline; or equivalent related work experience
- Project Management Professional certification (PMP) preferred
- Formal project management training/certification required; Project Management Professional (PMP) or equivalent
Salary/Compensations
- New York: $102,816.00 - $168,912.00 / year
- Texas: $85,680.00 - $140,760.00 / year
About the Company
- Optimum is a leader in the fast-paced world of connectivity.
- Our successes are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
- At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
- Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them.
- It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stops.
Equal Opportunity
- We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
- The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
- Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.