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About the Role
As a Loan Consultant, you will actively promote and sell loan and protection products, understand customer needs to recommend financial solutions, and manage the sales process from application to closing. You will also build strong relationships, stay focused on sales goals, perform credit assessments, process payments, and manage overdue accounts.
Responsibilities
- Actively promoting and selling loan and protection products in a fast-paced, sales-driven environment
- Understanding customer needs to recommend the right financial solutions
- Managing the entire sales process, both in person and virtually — from application to closing
- Building strong relationships and earning trust through excellent service
- Staying focused on individual and team sales goals
- Performing credit assessments, processing payments, and managing overdue accounts
Requirements
- Minimum 1 year of sales experience or customer service with a focus on meeting/exceeding targets
- Strong interpersonal, communication, and negotiation skills
- A customer-first mindset and a passion for delivering value
- Must successfully pass a criminal background check, credit check, and validation of work experience
Skills
- Sales
- Customer Service
- Interpersonal Skills
- Communication Skills
- Negotiation Skills
- Credit Assessment
- Payment Processing
- Account Management
Location
- Canada
Work Type
- Full-time
Experience Level
- 1 year of sales experience or customer service
Education Level
- High school diploma
- Post-secondary education in finance, sales, or business is an asset
Salary/Compensations
- Expected base hourly rate of $22.26
- Opportunity to earn uncapped monthly bonuses tied to performance
Benefits
- Generous vacation based on role
- Statutory holidays
- 6 wellness days
- Robust health and dental coverage through Manulife
- Virtual healthcare through Dialogue
- Group Retirement Savings Plan with up to 7% employer match
- Discounts from top retailers via WorkPerks
- Location-based perks like gym memberships and Toronto Bike Share
- Education Assistance Program
- Fairstone Academy for training and skill development
- Parental leave top-up program
About the Company
- Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.
- Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.
- Together, we are the leading alternative lending bank in Canada.
- We have the collective experience and expertise to better serve our customers and foster our partners’ growth.
- With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.
- Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.
Equal Opportunity
- Fairstone is an equal opportunity employer.
- We will make reasonable accommodations to respond to the needs of people with disabilities.
- Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.