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About the Role

ACCES Employment is seeking a Program Manager to oversee and implement training programs focused on Biomanufacturing and Smart Manufacturing. These programs aim to address the growing demand for skilled technicians by providing technical training, mentoring, coaching, and employment support to participants, including internationally trained newcomers and mid-skill workers.

Responsibilities

Ensure all project activities align with organizational policies, procedures, and funder agreements.
Achieve or exceed all project deliverables and targeted employment outcomes.
Coordinate project activities with internal and external partners.
Manage all program staffing activities, including recruitment, supervision, performance management, and training.
Oversee program budget, contracts, and financial administration in collaboration with finance and administration departments.
Review and audit project files to ensure proper documentation and adherence to service delivery standards.
Plan and coordinate service delivery schedules, considering partner and volunteer availability.
Manage and oversee the development of online assets, tools, platforms, and curriculums.
Establish and build partnerships to enhance project delivery.
Compile and analyze program data, preparing reports for ACCES and funders.
Plan and prepare funding proposals for program sustainability and growth.
Report project activities and make recommendations to senior management for continuous improvement.
Plan, implement, and oversee key program activities such as client and employer outreach, service delivery scheduling, evaluation, and data monitoring.
Establish and facilitate the activities of a Program Advisory Committee.
Follow and enforce health and safety procedures.
Perform other assigned duties, including support of site activities and evening supervisor shift rotation.

Requirements

University/College degree in human services, employment services, business, or a related field.
5 years of related work and management experience.
Previous experience in the not-for-profit sector and/or employment sector and working in a diverse community is an asset.
Solid knowledge and understanding of local labour market trends and community services networks.
Experience related to the manufacturing sector is a strong asset.
Demonstrated leadership experience, collaborative decision-making skills, and effective communication.
Excellent verbal and written communication skills.
Excellent interpersonal skills for effective collaboration with all levels of the organization, clients, employers, partners, and funders.
Experience developing community partnerships and funding proposals.
Ability to prioritize, strong time management skills, and flexibility to manage time-sensitive issues and changing priorities.
Exceptional planning, organization, and problem-solving skills; must be pro-active with a sense of urgency.
Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring.
Experienced and highly proficient working in an MS Office environment, including virtual platforms like Zoom, WebEx, and Microsoft Teams.
Ability to travel between project/program delivery locations and partner/employer organizations as needed.
Flexibility to work occasional evenings and weekends.

Skills

Project development and implementation
Staff supervision
Coordination with other ACCES programs and services
Collaboration with internal and external partners
Program planning, administration, and reporting
Achieving program outcomes
Knowledge of emerging trends in workforce development
Engaging employers in the manufacturing field
Human resources management
Budget management
Contract management
File auditing
Service delivery scheduling
Online asset and curriculum development
Partnership development
Data compilation and analysis
Report preparation
Funding proposal development
Strategic planning
Continuous improvement implementation
Client and employer outreach
Program evaluation
Client data monitoring
Program outcome monitoring
Facilitating Program Advisory Committees
Health and safety procedures
MS Office proficiency
Virtual platform proficiency (Zoom, WebEx, Microsoft Teams)

Location

Toronto/Peel

Work Type

Hybrid

Experience Level

5 years of related work and management experience

Education Level

University/College degree in human services, employment services, business, or a related field

Salary/Compensations

75,000 to 80,000

Benefits

Excellent benefits package
RRSP matching program
Employee & Family Assistance Program

About the Company

ACCES Employment is a leader in connecting jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada.
ACCES helps over 57,000 job seekers annually at seven GTA locations.
As a charitable not-for-profit organization, ACCES provides employment services tailored to newcomers, youth, women, and refugees.
The organization's vision is an inclusive labour force reflecting Canada's diversity, skills, and experience.
ACCES seeks skilled talent for a flexible and innovative environment.

Equal Opportunity

ACCES Employment is committed to equity, diversity, and inclusion in our workplace and recruitment processes.
We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.
Equity, Diversity, and Inclusion are central to our mission, values, and operations, fostering an inclusive workplace where every employee feels a sense of belonging.
Our diverse team generates innovative solutions, supporting our vision for an inclusive labour market.
We recognize the value of workplace diversity and leverage it to develop services meeting broad client needs.
Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.
ACCES Employment is committed to developing inclusive, barrier-free selection processes and work environments.
Accommodation measures are available upon request and will be addressed confidentially.