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About the Role

Assist the Ski Manager with meeting specific operational goals by performing general and specific snowmaking, ski trail and snow tube hill maintenance procedures.

Responsibilities

Maintain safe, quality ski trails and snow tubing conditions for guests.
Promote Mohonk Mountain House’s unique cross-country skiing snowshoeing, and snow tubing experience while interacting with guests.
Organize and communicate to Ski Manager all information relating to guest needs and potential skiing and snow tubing condition problems or concerns.
Maintain safe and professional operation of grooming snowmobiles, grooming UTV, and grooming implements.
Interact cordially and professionally with all guests and co-workers.
Communicate clearly and effectively with the ski and activities staff and all other Mohonk Mountain House service staff.
Perform minor equipment maintenance “on-the-spot” to grooming equipment and snowmobiles so facility preparation may continue.
Perform trail and sign maintenance as needed.
Operate and monitor SMI Snow Guns powered by independent compressors, high pressure water, and high voltage electricity in a safe and effective manner.
Operate a snowmobile safely at speeds up to 20 m.p.h. on narrow paths and roads during daytime and nighttime hours; Maneuver a snowmobile out of a ditch.
Operate a UTV vehicle with track system.
Perform preventative and routine maintenance of machinery, pipe and valve systems, and hoses associated with snowmaking/grooming equipment.
Assist with attachment changes of the power tiller and tuber shaper devices for the snow groomer machine.
Use basic hand and power tools, such as but not limited to: ratchet, wrenches, screwdrivers, hand sledge, bow saw, winch, cable puller, tow strap, drill, impact drill, chainsaw, pump jack and battery powered grease gun.
Perform daily maintenance to the tube lanes, walk up lanes and ending zone of the tube hill operation along with safety fencing, cones, and signage.
Shovel/sweep deep heavy snow with shovel/broom and operate snow blowers.
Report equipment issues to supervisor or manager.
Inspect trail conditions and make recommendations for usage and maintenance.
Make ski trail recommendations to guests with safety and skier ability being the primary determining factors of each recommendation.
Demonstrate an outgoing and friendly personality.
Work productively and efficiently with or without supervision when performing routine tasks.
Work in a manner that will not endanger self or others.
Inspect the work of others by touch, sight, sound and smell for conformance to prescribed standards.
Reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
Lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 feet with/ without assistance.
Walk up to 5 miles per day.
Reach areas as high as 8 feet from a standing position with use of a step ladder.
Walk in snow up to 3 feet deep.
Maintain a flexible work schedule including days/evenings, weekdays/weekends, holidays, as well as overnight shifts as needed and during peak periods of business.
Work outdoors and expose self to natural elements including rain, sleet, snow, wind, and weather extremes including below freezing temperatures.
Handle change, adversity, and pressure situations in a calm and levelheaded manner.
Analyze problems and develop and implement action plans to address problems.
Carry a two-way portable radio and earpiece to communicate and provide immediate response to emergency situations.
See close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
Speak, read and write the English language and communicate in a clear and congenial manner, with our guests, visitors and employees.
Hear verbal instructions, directions and warnings.
Speak clearly and in front of groups of people, up to 15 people.
Listen well, communicate effectively and establish effective working relationships with other staff, management, vendors and guests that have a variety of cultural backgrounds and values.
Adhere to Mohonk Mountain House’s Dress and Grooming Standards; presenting a neat, clean and well-groomed appearance and maintaining a positive, professional image to our customers.
Learn and successfully demonstrate the Mohonk Mountain House Service Steps with Service Strategies with guests and staff.
Learn and retain knowledge of historical facts and information about Mohonk Mountain House.

Requirements

Valid Driver’s License and at least 21 years of age, or 20 years of age with at least two years of licensed driving experience.

Skills

Snowmaking
Ski trail maintenance
Snow tube hill maintenance
Snowmobile operation
UTV operation
Basic hand and power tool usage
Snow blowing
Communication
Customer service
Problem-solving
Teamwork

Location

New Paltz, NY

Work Type

Full-time
Seasonal

Experience Level

Entry Level

Education Level

High School Diploma or GED

About the Company

Mohonk Mountain House is a historic, family-owned resort known for its unique cross-country skiing, snowshoeing, and snow tubing experiences.