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About the Role

The Station Manager oversees all on-site operations and staff, ensuring efficient operations, compliance with standards, and high-level service delivery. This role requires strong leadership, organization, and communication skills to maintain productive relationships with clients and corporate staff.

Responsibilities

Supervise and manage a team including Interior Aircraft Cleaners, Building Maintenance Cleaners, Leads, and Supervisors.
Ensure appropriate staffing levels, conduct interviews, and submit new hire paperwork on time.
Oversee new hire training, recurrent training, and ongoing development for all staff.
Ensure all company and client training requirements are met.
Maintain up-to-date training records and ensure employees understand their safety and health responsibilities.
Conduct annual performance evaluations, addressing employees’ achievement of responsibilities and safe work practices.
Maintain clear communication with company Directors, Station Management, Client Management, and Corporate Staff.
Monitor productivity and maintain compliance with company and client standards.
Use client training systems to compile reports.
Manage daily schedules for interior and exterior aircraft cleaning and building maintenance.
Ensure records are kept up-to-date.
Adhere to budget constraints for location operations.
Utilize financial reports and tools.
Ensure all employees complete training for Airport I.D. and driving licenses within three days of employment.
Submit daily reports, timesheets, task completion lists, and other required documentation accurately and on time.
Manage inventory and orders for cleaning supplies, mechanical parts, uniforms, and other necessities.
Ensure correct orders are submitted to corporate and client representatives.
Maintain a thorough understanding and enforcement of company policies, procedures, safety protocols, and security measures.
Possess in-depth knowledge of the entire operation, including aircraft types, GSE, safety protocols, scheduling, supplies, and employee relations.
Ensure proper use and maintenance of all I.T. equipment, including computers and communication devices.
Update systems as needed.
Conduct daily audits of aircraft and building maintenance services using the Springshot program.
Meet audit requirements.
Address operational issues such as GSE breakdowns and employee concerns, in consultation with Directors and HR for resolutions.
Oversee new service requests and staffing adjustments.
Ensure approval processes are followed and profitability is maintained.
Manage and ensure the smooth operation of services around the clock.
Perform additional tasks as assigned by the Director, including customer training, safety briefings, and other operational needs.

Requirements

Minimum of three years of related management experience or equivalent education and experience.
Ability to identify and resolve problems efficiently and to promote high-quality work standards.
Strong analytical skills to interpret business periodicals, technical procedures, and regulations.
Excellent written and verbal communication skills to interact effectively with various stakeholders.
Must be able to walk, talk, and hear regularly.
Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally.
Specific vision abilities include close vision and distance vision.

Skills

Microsoft Office (Word, Excel, PowerPoint, Outlook, TEAMS)
ADP payroll processing software
Timeclocks and timecard management

Location

AUS Airport | Austin, TX

Work Type

On-site
Full-time

Experience Level

Management experience

About the Company

National Aviation Services, LLC is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.
We believe in the power of our people, the ideas they bring, and what we can accomplish together.

Equal Opportunity

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued.
Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of this company to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.
The company also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions.
The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process.