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About the Role
We are looking for a Senior Technical Product Owner to take ownership of our business-critical Salesforce platform. This role combines product strategy, stakeholder leadership, people management, and hands-on technical expertise to drive impact across Sales, Marketing, Operations, and Technology. If you excel at translating business goals into scalable technology solutions and thrive in a fast-paced environment, we encourage you to apply.
Responsibilities
- Own the Salesforce Product Strategy, defining and driving the vision, roadmap, and priorities for Salesforce and connected platforms.
- Partner with stakeholders across Sales, Marketing, Operations, Finance, and Technology to translate business challenges into clear product outcomes.
- Prioritize initiatives based on business value, ROI, risk, and strategic alignment.
- Measure success through adoption, efficiency, customer experience, and commercial impact.
- Lead Teams & Delivery, managing and developing Salesforce and Nexudus administrators, developers, and analysts.
- Lead Agile planning, backlog management, and delivery governance.
- Coordinate resources, dependencies, risks, and delivery activity.
- Act as the senior escalation point for platform and delivery challenges.
- Create a culture of accountability, collaboration, and continuous improvement.
- Manage Strategic Technology Partners, owning relationships with Salesforce, implementation partners, and key vendors.
- Hold suppliers accountable for delivery quality, outcomes, and service performance.
- Manage contracts, commercial commitments, and licensing.
- Drive value for money and optimize technology investment.
- Stay Hands-On, providing technical leadership across Salesforce and connected applications.
- Configure Salesforce using Flows, objects, fields, permissions, dashboards, and reporting.
- Support development, integrations, and complex investigations where required.
- Review architecture, integrations, and solution designs.
- Help resolve critical platform issues and reduce technical debt.
- Ensure security, data quality, and platform resilience remain first-class.
Requirements
- 5+ years owning or leading Salesforce products within a business-critical environment.
- Experience as a Product Owner, Product Manager, Salesforce Lead, or equivalent.
- Strong stakeholder management with the ability to influence at senior and executive level.
- Proven people leadership and line management experience.
- Experience managing consultancies, technology partners, and suppliers.
- Ability to lead cross-functional teams of developers, analysts, architects, and third-party specialists.
- Experience balancing strategic product ownership with hands-on Salesforce work.
- Strong understanding of governance, support, change delivery, and operational platform management.
- Track record of delivering measurable business outcomes.
Skills
- Salesforce
- Flows
- Agile
- Scrum
- Product Management
- Salesforce CPQ
- Pardot
- DocuSign
- JustOn
- SAP
- Nexudus
- Freshservice
- AI
- Automation
Location
- 4 days in the office
- 1 day Work From Anywhere (WFA)
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Salesforce certifications
- Agile certifications
- Scrum certifications
- Product Management certifications
Benefits
- Core working hours with flexibility
- Two weeks ‘Work from Anywhere’
- 28 days’ annual leave + bank holidays
- Birthday off
- Option to buy additional annual leave
- 5% matched pension scheme
- Life assurance
- Discounted gym membership
- Health cash plan
- Mental wellbeing support
- Cycle to Work Scheme
- Season Ticket Loan
- 25% off at Fora cafés
- 2 volunteer days / year
About the Company
- We are reimagining the workplace by creating inspiring, design-led spaces that blend hospitality, community, and wellbeing.
- We have grown to over 60 locations across the UK, supporting 30,000+ members and partnering with brands like Ocado, The British Fashion Council, and Pangaia.
- Backed by The Office Group, Blackstone, and Brockton Capital, we are pioneering conscious design, sustainable construction, and empowering workspaces.
- We are shaping the future of work.