Seasonal Sales Support - Contact Centre - Yorkdale at Tiffany & Co. | CA | Rezi

Seasonal Sales Support - Contact Centre - Yorkdale at Tiffany & Co.

Seasonal Sales Support - Contact Centre - Yorkdale

Tiffany & Co. · CA

Yesterday

Seasonal Sales Support - Contact Centre - Yorkdale

Tiffany & Co. · CA

a day ago
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About the Role

Seasonal Team Members embody the Tiffany brand in every client interaction, serving as excellent communicators and positive brand ambassadors to create memorable experiences. We invite you to join a luxury jeweler creating legendary beauty with freedom, wit, and joy.

Responsibilities

  • Act as a brand ambassador, ensuring clients are warmly welcomed, assisted, and have a memorable experience aligned with the Tiffany brand.
  • Enhance the client experience through hospitality and store amenities, building personalized interactions to positively impact sales and service.
  • Assist at the engraving station, if applicable.
  • Manage the floor waiting list accurately, if applicable.
  • Maintain a fully stocked, orderly, and clean hospitality area.
  • Communicate potential client service issues to management.
  • Support the sales team with item boxing and wrapping, replenishing POS and gifting supplies, maintaining neat POS stations and sales floor areas, and performing POS functions post-purchase.
  • Assist the operations team with operational policies, procedures, and after-sales servicing to ensure optimal store operations.
  • Support inventory and special projects as needed.

Requirements

  • Ability to work non-traditional business hours, including nights, weekends, and holidays.
  • Previous retail, luxury retail, or client-related experience (e.g., hospitality).
  • Strong verbal and written communication skills.
  • Client service skills.
  • Ability to prioritize and balance multiple tasks.
  • Capability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Authorization to work in Canada.

Skills

  • Communication skills
  • Client service skills
  • Prioritization
  • Multitasking

Location

  • Canada

Work Type

  • Seasonal
  • Full-time

Experience Level

  • Entry Level

Salary/Compensations

  • $18.00 - $22.00 per hour

About the Company

  • Tiffany & Co. is a luxury jeweler creating legendary beauty with freedom, wit, and joy.