Staff Product Designer, Conversational AI Platform (Copy)
Felix Technologies, Inc. · CA, US
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About the Role
You will define how Félix designs with generative and declarative UI, shipping the first version of the platform on WhatsApp, then expanding to native iOS and Android. You will lead the work that cuts across product management and design squads, shaping the user experience within conversations and across surfaces. This role involves defining the rules for declarative and generative UI, prototyping, and collaborating with product managers and engineers.
Responsibilities
- Lead discovery across products, identifying reasons for user drop-off and conversation flow issues.
- Define design principles for generative and declarative UI, including model composition, fixed elements, and error recovery.
- Ship v1 on WhatsApp, defining patterns for native iOS and Android.
- Set the direction for conversation design, ensuring seamless product coexistence and user awareness of financial transactions.
- Collaborate with squad designers to integrate design direction into specific product areas.
- Incorporate compliance requirements (disclosures, consent) into the conversational experience.
Requirements
- 8+ years of experience designing consumer products with a strong emphasis on craft.
- 2+ years of experience leading design for a conversational or AI-native product.
- Proven track record of leading cross-product discovery and influencing adopted direction.
- Hands-on experience with declarative UI, including understanding constraints, defaults, and recovery paths for model-assembled interfaces.
- Experience with generative UI is a plus.
- Ability to range from pixel-level design to strategic thinking.
- Deep Figma fluency and comfort with code-based prototyping.
- Shipped at least two mobile products end-to-end.
- Fluency with AI as a creative partner (e.g., Cursor, Claude Code).
- High tolerance for constraints including legal, risk, and model behavior.
- Willingness to share work early and invite critique.
- Portfolio link required, including a conversational or generative UI project with visible reasoning.
- Native or near-native Spanish proficiency is a plus.
- Experience in fintech or regulated domains, or with messaging surfaces like WhatsApp Business Platform is a plus.
Skills
- Generative UI
- Declarative UI
- Conversational Design
- AI-native product design
- Consumer product design
- Figma
- Prototyping
- Cross-functional collaboration
- User research
- Analytics interpretation
- Product strategy
- Communication
Location
- Remote
Work Type
- Fully remote (transitioning to hybrid)
Experience Level
- Staff level
- 8+ years designing consumer products
- 2+ years leading design on conversational or AI-native product
Salary/Compensations
- Competitive salary
Benefits
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Continuous learning opportunities
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth
About the Company
- Félix is building the indispensable financial companion for Latinos in the US, combining AI-powered conversational interface with real-time financial infrastructure.
- The company focuses on fast, affordable remittances, expanding into credit, savings, and wallet services.
- Félix aims to provide a white-glove financial experience with conversational simplicity to an underserved community.
- It is a hyper-growth Series C company backed by over $300 million in funding from top-tier investors.
- Félix was selected as an “Endeavour Entrepreneur” and received the CrossTech Fintech Startups Award.
- The company culture emphasizes building a legacy, serving the underserved, urgency, focus, extreme ownership, collaboration without ego, radical transparency, fierce loyalty, and continuous curiosity.
Equal Opportunity
- Félix is committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability.
- This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.