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About the Role
Provide senior, Group-level second-line Compliance Advisory and Compliance Monitoring support across Crown Agents Bank and relevant Group entities and jurisdictions. Support the consistent application of the Group Compliance Risk Management Framework while recognising individual entity responsibilities. Act as a senior adviser, lead monitoring and assurance activity, provide challenge, assess regulatory change, and help embed a strong compliance and conduct culture.
Responsibilities
- Provide senior compliance advisory support across relevant Group businesses, legal entities, products, services and jurisdictions.
- Translate applicable requirements into practical, risk-based advice and escalate material matters to the Head of Compliance.
- Lead and deliver complex risk-based compliance monitoring and testing reviews under the Compliance Monitoring Plan (CMP), including cross-entity thematic reviews.
- Document findings, agree actions, and track remediation through to closure.
- Identify and report cross-Group themes, emerging risks, control weaknesses, and recurring issues.
- Support the maintenance and enhancement of the Group Compliance Risk Management Framework, standards, policies, and procedures.
- Promote consistency while recognising entity-specific legal and regulatory requirements.
- Undertake Group-level regulatory horizon scanning and impact assessment.
- Communicate relevant developments to stakeholders and coordinate the implementation of regulatory change.
- Interpret FCA and PRA requirements and assess relevant overseas regulatory requirements.
- Provide compliance input and constructive challenge for new products, services, client propositions, entry into new jurisdictions, and material business change.
- Participate in new product and significant change governance.
- Review financial promotions, client communications, and relevant business documentation.
- Prepare and enhance Group compliance and conduct management information.
- Support the Head of Compliance with regulatory enquiries, meetings, information requests, and other engagement affecting the Group.
- Coordinate accurate input from relevant entities and stakeholders for regulatory engagement.
- Support oversight and administration of applicable SMCR processes.
- Support non-financial regulatory reporting.
- Ensure compliance issues, incidents, and breaches are identified, assessed, escalated, and resolved in a timely and proportionate manner.
- Design and deliver compliance training and awareness activity across relevant Group entities.
- Tailor training to applicable regulation, products, services, risks, and local requirements.
- Build effective relationships with senior stakeholders across the Group.
- Collaborate with local/entity Compliance, Risk, Legal, Operations, and business teams.
- Act as a trusted senior point of contact.
- Provide knowledge-sharing, guidance, and informal mentoring to less experienced colleagues.
- Lead assigned reviews, projects, and workstreams without direct line-management responsibility.
- Maintain awareness of regulatory developments and industry practice affecting regulated banking groups, payments, FX, derivatives, trade finance, conduct risk, and other relevant activities.
Requirements
- Degree or equivalent level.
- Professional or industry qualification preferred (e.g., ICA, CISI, or equivalent).
- Strong banking experience required, ideally gained within a UK FCA and PRA regulated bank or banking group.
- Substantial experience in compliance advisory, compliance monitoring, regulatory risk, or a related second-line function, at a level demonstrating autonomy on complex matters.
- Experience applying compliance requirements across multiple businesses, legal entities, and/or jurisdictions, while recognising local regulatory and governance responsibilities.
- Strong knowledge of UK financial services regulation and the regulatory framework applicable to banks, including FCA and PRA expectations.
- Demonstrable experience providing senior compliance advice to business and support functions.
- Experience translating regulatory requirements into practical business and control outcomes.
- Experience leading complex monitoring reviews, thematic assurance, or testing, including scoping, fieldwork, reporting, action agreement, and remediation tracking.
- Experience of regulatory horizon scanning, impact assessment, policy development, and implementation of regulatory change across affected stakeholders.
- Experience preparing compliance management information and reporting on themes, emerging risks, findings, issues, and remediation to senior stakeholders or governance forums.
- Experience supporting new product, new jurisdiction, and material change assessments, financial-promotion review, and regulatory enquiries or information requests.
- Knowledge of regulated banking activities relevant to the Group, which may include deposit-taking, payment services, safeguarding, FX, derivatives, trade finance, conduct risk, and financial promotions.
- Familiarity with SMCR processes, including Certified Persons, Directory Persons, Fit & Proper assessments, and associated governance requirements.
- Ability to operate credibly across Group and entity boundaries.
- Ability to build strong stakeholder relationships.
- Ability to provide constructive, evidence-based challenge.
Skills
- Compliance Advisory
- Compliance Monitoring
- Regulatory Risk
- UK Financial Services Regulation
- FCA and PRA Regulations
- Risk Management Frameworks
- Regulatory Horizon Scanning
- Impact Assessment
- Policy Development
- Regulatory Change Implementation
- Management Information Preparation
- SMCR Processes
- Financial Promotions Review
- Stakeholder Relationship Management
- Constructive Challenge
Location
- UK
Work Type
- Hybrid working
Experience Level
- Senior
- Substantial experience
Education Level
- Degree or equivalent
- Professional or industry qualification preferred
Benefits
- Contributory personal pension plan
- Life Assurance – 4 times annual salary
- Group Income Protection
- Private Medical Insurance
- Discretionary Bonus
- Competitive Annual Leave
- 2 Volunteering Days
- Benefit Hub
About the Company
- Crown Agents Bank is a growing and regulated UK bank connecting emerging and frontier markets to the world using FX and payments technology.
- We transform payments and FX in emerging markets, reducing friction and increasing access to funds.
- Our solutions address challenges of payments being difficult, expensive, unreliable, and opaque in emerging markets.
- We connect hard-to-reach regions to global financial infrastructure, providing access to best prices and reliable settlement.
- Crown Agents Bank (CAB) combines deep relationships, network strength, and innovative digital capabilities with cross-border transaction banking solutions.
- We enable fintech, corporates, governments, development organisations, and banks to move money to, from, and across hard-to-reach markets.