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About the Role
Manages the operations and staff of a restaurant, ensuring the execution of all Company policies, procedures, programs, and systems. Provides leadership, direction, training, and development to subordinate managers and crew, creating a "Delight Every Customer." environment.
Responsibilities
- Develops subordinates to maximize their contributions and future promotion opportunities.
- Ensures execution of the restaurant's Human Resource programs with a goal of retention.
- Ensures proper execution of and compliance with Company policies and procedures.
- Trains, monitors, and reinforces food safety procedures to Management and Crew Members.
- Ensures the continual improvement of Quality, Service, and Cleanliness standards.
- Maximizes restaurant sales goals versus budget and prior year.
- Maximizes profit goals versus budget and prior year.
- Manages food, labor, and paper costs and other controllable expenses.
- Performs other job related duties as assigned or required.
Requirements
- High School Diploma or GED required
- 18 years old or older
- Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.
- Ability to learn and apply the standard operating procedures of the Company.
- Ability to learn and apply HR Policies and Procedures.
- P&L analysis and corrective measures.
- Demonstrated experience in Supervisory practices.
- Demonstrated experience Interviewing and identifying High Performing candidates.
- Knowledge of applicable Federal, State, and Local employment laws.
- Ability to execute training and development practices.
- Ability to satisfactorily complete recommended training programs such as Serve Safe and Phase Training.
- Able to achieve Serve Safe Certification.
- Must be able to come to work promptly and regularly.
- Must be able to take direction and work well with others.
- Must be able to react to change productively and handle other tasks as assigned.
- Must be able to stand for long periods of time without a break.
- Must be able to work in hot and cold environments.
- Must be able to walk.
- Must be able to bend and kneel.
- Must be able to reach and grab.
- Must be able to work in loud environment.
- Must be able to see and hear.
- Must be able to wear a headset to take orders.
- Must be able to talk.
- Must be able to smell and taste.
- Must be able to lift up to 30 pounds.
- Must be able to travel to other locations, as necessary.
- Must be able to work in a fast paced environment and accomplish multiple tasks within established timelines.
- Must be able to concentrate and perform duties accurately.
Skills
- Customer Orientation
- Organizing and Planning
- Results Orientation
- Problem Solving/Decision Making
- Financial Analysis
- Constructive Conflict
Experience Level
- Minimum of 3 years line operations experience in the restaurant industry
Education Level
- High School Diploma or GED
Salary/Compensations
- $62,000 min./ $95,000 max.
About the Company
- Our Company is committed to your success by providing you with the training and tools you need to be successful.
- Our success is based on your commitment to the guest.
- Guests come first and are the most important people in our business because they make our paychecks possible.