Sr Program Manager at TELUS | AB, CA | Rezi

Sr Program Manager at TELUS

Sr Program Manager

TELUS · AB, CA

1 months ago

Sr Program Manager

TELUS · AB, CA

a month ago
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About the Role

Lead end-to-end program management across TELUS Health Data Services delivery workstreams, translating strategic priorities into execution plans. Partner with Product Management and Engineering to evolve the roadmap, drive planning cycles, and manage risks to enable clinicians access patient health data and advance digital health.

Responsibilities

  • Own end-to-end program management across HDS delivery workstreams, translating strategic priorities into well-structured, trackable execution plans
  • Maintain and evolve the program roadmap in partnership with Product Management and Engineering leads
  • Ensure quarterly and sprint-level plans reflect capacity, dependencies, and delivery commitments
  • Lead quarterly planning cycles and facilitate risk review sessions using structured frameworks
  • Own the program risk log and drive accountability for risk mitigation across engineering, product, and business teams
  • Track capital expenditure and program budgets
  • Flag variances and support financial reporting cycles
  • Produce clear, well-structured status communications and stakeholder updates
  • Act as the primary point of contact for external program partners on program-level matters
  • Drive multi-party contract review cycles, synthesize internal comments, and coordinate stakeholders to move agreements to execution
  • Identify and develop new government funding, co-investment, and interoperability partnership opportunities
  • Engage with provincial and national stakeholders on connected care initiatives, trust frameworks, and data sharing agreements
  • Support the strategic build-out of a TELUS Health Information Exchange by coordinating across HDS, EMR product teams, and external health systems
  • Align architecture, scope, and go-to-market sequencing for the Health Information Exchange
  • Facilitate cross-functional alignment between Product Management, Engineering, Legal, and Sales as new interoperability use cases are scoped and commercialized
  • Serve as the central coordination layer between engineering, Product Management, legal, finance, and business development
  • Build and maintain trusted relationships with client-side counterparts to support delivery alignment and renewal conversations

Requirements

  • 7+ years of progressive program or project management experience in a technology, digital health, or health IT environment
  • Demonstrated ability to manage complex, multi-stakeholder programs with competing priorities, tight timelines, and significant ambiguity
  • Experience working with or within government, public health systems, or regulated health data environments
  • Familiarity with funding application and contract management processes
  • Strong written and verbal communication skills
  • Proven ability to distill complex technical and program content into crisp executive-level communications
  • Track record of building trusted relationships with external partners and internal cross-functional teams
  • Comfortable with financial tracking: capital budgets, actuals vs. variance, and monthly financial reporting
  • Hands-on experience running risk management processes and facilitating risk reviews with delivery teams
  • Proficient with program management and collaboration tools (e.g., Jira, Confluence, Google Workspace)
  • Advanced knowledge of English is required for interaction with external and internal parties and for using IT tools

Skills

  • Program management
  • Project management
  • Risk management
  • Financial tracking
  • Stakeholder management
  • Contract management
  • Jira
  • Confluence
  • Google Workspace
  • FHIR 4
  • HL7
  • SNOMED
  • Agile delivery frameworks (SAFe, Scrum, Kanban)

Location

  • Canada

Work Type

  • Full-time

Experience Level

  • 7+ years

Education Level

  • PMP, PgMP, or equivalent professional certification

About the Company

  • TELUS Health Data Services is at the forefront of Canada's health data interoperability movement.
  • We are driving technical innovation with genuine societal impact.