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About the Role
Serve as the strategic communications partner to the Vice President, Brand Marketing & Communications, Global. Define and elevate the communications positioning of Rosewood Hotels & Resorts and the wider brand portfolio, ensuring a consistent and differentiated brand voice. Own the global messaging architecture, communications management, thought leadership platforms, media governance, and brand health reporting to strengthen Rosewood’s reputation and advance its purpose-driven narrative.
Responsibilities
- Drive communications positioning across Rosewood Hotels & Resorts, the wider brand portfolio, business units, and strategic initiatives, translating business priorities into impactful brand communications strategies.
- Develop and maintain the global brand messaging architecture, including core narratives, audience-specific messaging, proof points, and tone of voice.
- Establish and uphold global brand communications standards, providing strategic guidance and ensuring consistency across flagship communications moments.
- Lead Rosewood’s brand thought leadership platform and purpose narrative, collaborating with cross-functional communications partners to amplify the brand’s voice across luxury, culture, and lifestyle conversations.
- Oversee global press and communications strategy, including messaging frameworks, press materials, brand announcements, campaign communications, and awards submissions.
- Partner with Corporate Communications on brand reputation matters, supporting issues communications, narrative development, and proactive communications planning.
- Govern the global PR, media, and ambassador database while managing selected agency relationships to ensure alignment with the brand strategy and messaging architecture.
- Lead brand health reporting and insight generation, transforming data into actionable recommendations that strengthen brand equity, communications positioning, and future planning.
Requirements
- Deep expertise in brand, corporate, or strategic communications, ideally gained within a global, multi-market environment.
- Skilled at turning complex or ambiguous challenges into clear strategies, compelling narratives, and actionable communications plans.
- Experience developing brand messaging frameworks and managing communications across multiple stakeholder groups and markets.
- Confident leading media relations initiatives, issues communications, agency partnerships, and communications governance programs.
- Understand how to leverage brand health insights, market intelligence, and performance data to inform strategic decision-making.
- Thrive in matrixed organizations and build strong, collaborative relationships across diverse teams and stakeholder groups.
- An influential communicator who adapts approach to different audiences while maintaining clarity, credibility, and impact.
- Combine strategic thinking with initiative, adaptability, and commercial awareness to deliver meaningful outcomes for both the brand and the business.
Location
- London, United Kingdom
Work Type
- Full-time Permanent
Experience Level
- Senior Manager
Benefits
- Medical coverage
- Retirement benefits
- Paid time off
- Complimentary room nights
- Learning and development opportunities
- Global career opportunities
- Industry-leading paid parental leave supporting eligible associates across all paths to parenthood
About the Company
- Rosewood Hotel Group is a privately owned global lifestyle and hospitality management group encompassing four brands: ultra-luxury Rosewood, upper-upscale New World Hotels & Resorts, Asaya (well-being concept), and Carlyle & Co. (private members club). The portfolio includes 60 properties in 26 countries with over 30 new properties under development.
Equal Opportunity
- At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.