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About the Role
As a Sales Associate, you will deliver exceptional experiences and provide world-class service to consumers daily. This role offers growth potential by educating consumers, supporting in-store promotions, and assisting the store team in achieving company goals.
Responsibilities
- Deliver outstanding service to consumers using the C.H.A.R.M. service model.
- Proactively contribute to creating an enjoyable team environment.
- Learn and assist in various store departments including consumer service, product knowledge and placement, visual presentation, and stock room management.
- Support team members in daily retail operations such as POS system management, stock replenishment, pricing and markdown processes, loyalty program promotion, and maintaining cleanliness and recovery standards.
- Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
- Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.
Requirements
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours.
- Regular attendance is essential.
- A genuine excitement for retail and sales.
- A passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills.
- Ability to build rapport with consumers and team members.
- A proactive approach to completing tasks efficiently and with attention to detail.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
Skills
- Consumer service
- Product knowledge
- Visual presentation
- Stock room management
- POS system management
- Stock replenishment
- Pricing and markdown processes
- Loyalty program promotion
- Cleanliness and recovery standards
- Sales-driven techniques
- Asset protection
- Shortage prevention
- Inventory control
- Compliance procedures
- Communication skills
- Interpersonal skills
Work Type
- Full-time
About the Company
- At Crocs, Inc., every career offers a chance to make a real impact.
- Your impact is real and valued.
- You’re encouraged to break the mold and create something better.
Equal Opportunity
- The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other protected classification.