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About the Role
The Family Service Coordinator/Manager monitors ERSEA and Health practices, coordinates family services, promotes family wellness, builds community partnerships, and acts as a liaison between programs, classrooms, and home settings regarding family engagement, child development, and mental health services.
Responsibilities
- Perform duties with a strong understanding of Head Start Program Performance Standards, local, state, and federal guidelines.
- Supervise and support family service staff.
- Develop systems for creating and submitting reports on ERSEA, family goal setting, and services provided.
- Monitor compliance using electronic data management systems.
- Establish and maintain communication with parents to ensure opportunities for active program involvement, participation, and crisis intervention.
- Participate in team management functions including planning, implementation, and evaluation of the program.
- Assist in facilitating the election process of the program's Governing body.
- Perform other required duties.
Requirements
- Bachelor's Degree in Human Services or a related field.
- 5 years of experience in Human Services, Psychology, or a related field.
- Coursework in principles of social work, child development, counseling, and/or psychology.
- Proficiency in Microsoft Office products.
- Ability to plan and carry out assignments independently.
- Ability to prioritize, adhere to timelines, and multi-task.
- Willingness and skills to deal with sensitive family situations professionally and non-threateningly.
- Support families that predominantly speak Spanish or Bengali, and potentially others based on client needs.
Skills
- Microsoft Office products
- Planning
- Prioritization
- Time management
- Multi-tasking
- Interpersonal communication
- Crisis intervention
- Team management
- Spanish language
- Bengali language
Experience Level
- 5 years
Education Level
- Bachelor's Degree
About the Company
- The Child Center of NY is an Equal Opportunity Employer.
Equal Opportunity
- All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law.
- EOE M/F/D/V