Project Support Officer ( Redeployee Applicants Only )
City St George's, University of London · GB
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About the Role
This full-time, fixed-term role or secondment within the City St George's Digital Innovation and Transformation Office (DiTO) provides project, service, and administrative support. The role focuses on coordinating digital platforms, pilots, workshops, financial administration, reporting, and evaluation, with priorities evolving as the portfolio changes. The position reports to the Digital Transformation Project Manager (Education and Student Experience) and concludes on July 31, 2027.
Responsibilities
- Manage shared mailboxes and routine inquiries.
- Maintain project plans, risk, issue, action, and decision records.
- Support committees and working groups.
- Coordinate workshops, events, and capability activities across Schools.
- Provide first-line support for digital platforms and pilots.
- Administer budget trackers, procurement, purchase orders, invoices, and expenses.
- Prepare reports and minutes.
- Maintain support content.
- Collect feedback and evaluation information.
- Escalate specialist, technical, or financial issues to the appropriate lead.
Requirements
- A levels or equivalent workplace experience.
- Administrative, project, or service support experience.
- Ability to manage concurrent deadlines, shared inquiries, workshops, and records.
- Confident communication skills.
- Proficiency in Microsoft 365 or equivalent collaboration tools.
- Experience providing routine user support.
- Experience with financial administration, including purchase orders, invoices, expenses, or budget tracking.
Skills
- Microsoft 365
- Collaboration tools
- Financial administration
- Budget tracking
- Purchase orders
- Invoices
- Expenses
Location
- City St George's
Work Type
- Full-time
- Fixed-term
Experience Level
- Administrative experience
- Project support experience
- Service support experience
Education Level
- A levels or equivalent
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- It brings together the expertise and excellence of City, University of London and St George’s, University of London.
- The combined university is a large higher education destination for London students.
- It offers a breadth of disciplines across health, business, policy, law, creativity, communications, science, and technology.
- The university is committed to supporting students to pursue their career and personal ambitions.
- Research is engaged, at the frontier of practice, and has a positive impact on the world.
Equal Opportunity
- Committed to promoting equality, diversity, and inclusion in all activities, processes, and culture for staff, students, and visitors.
- Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation, and socio-economic background.
- Operates a guaranteed interview scheme for disabled applicants.