Digital Innovation Technologist (Delivery and Insights) (REDEPLOYEE APPLICANTS ONLY)
City St George's, University of London · GB
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About the Role
This secondment role within the City St George's Digital Innovation and Transformation Office (DiTO) will lead the operational delivery, assurance, and insight for implementing and scaling education-facing platforms and pilots, such as the AI Gateway and Duologue. The position connects academic, technical, and governance teams to ensure reliable delivery, evidence, and service transition.
Responsibilities
- Coordinate onboarding, access, configuration, testing, and service readiness for digital education platforms and pilots.
- Maintain records for delivery, issues, decisions, and assurance.
- Define measures, analyze quantitative and qualitative evidence, and produce dashboards and recommendations on adoption, experience, equity, risk, and value.
- Collaborate with Schools, LEaD, IT, Information Governance and Assurance, suppliers, and student partners to resolve dependencies and establish repeatable processes from pilot to supported service.
Requirements
- Degree or equivalent workplace experience.
- Practical experience delivering digital platforms or services in higher education or another complex environment.
- Ability to coordinate operational readiness.
- Ability to analyze quantitative and qualitative evidence.
- Ability to communicate clear recommendations.
- Sound judgment, organizational skills, and stakeholder management skills.
- Knowledge of digital education, data protection, accessibility, and responsible AI.
- Experience supporting innovative Edtech solutions in education provision is particularly advantageous.
Skills
- Digital platforms
- Digital services
- Operational readiness coordination
- Quantitative analysis
- Qualitative analysis
- Communication
- Stakeholder management
- Digital education
- Data protection
- Accessibility
- Responsible AI
- Edtech solutions
Location
- City St George's
Work Type
- Full-time
- Secondment
Experience Level
- Experience delivering digital platforms or services in higher education or another complex environment
Education Level
- Degree or equivalent workplace experience
Salary/Compensations
- Sector-leading salary
Benefits
- Pension scheme
- Comprehensive package of staff training and development
About the Company
- City St George’s, University of London is the University of business, practice and the professions.
- It brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
- The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
- Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
- Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
- The Digital Innovation and Transformation Office (DiTO) accelerates inclusive digital change across education and research.
Equal Opportunity
- City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
- We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
- City St George’s operates a guaranteed interview scheme for disabled applicants.