Enterprise Account Specialist - (Hybrid in Tampa, FL or Austin, Texas) at TeamViewer Germany GmbH | Austin, TX, US | Rezi

Enterprise Account Specialist - (Hybrid in Tampa, FL or Austin, Texas) at TeamViewer Germany GmbH

Enterprise Account Specialist - (Hybrid in Tampa, FL or Austin, Texas)

TeamViewer Germany GmbH · Austin, TX, US

Yesterday

Enterprise Account Specialist - (Hybrid in Tampa, FL or Austin, Texas)

TeamViewer Germany GmbH · Austin, TX, US

a day ago
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About the Role

You will own the renewal, growth, and day-to-day relationship for TeamViewer's sub-$10K enterprise customers across the Americas. This is a quota-carrying sales role focused on reducing churn, growing revenue, and identifying larger growth opportunities within your assigned customer base.

Responsibilities

  • Own every renewal opportunity under $10K ARR assigned to you, from first outreach through closed renewal, and forecast it weekly.
  • Run a proactive renewal cycle with a plan and next step for every renewal before the due date.
  • Grow revenue within your book through seat expansion, add-ons, and license upgrades.
  • Work inbound purchase intent under $10K as the default owner.
  • Identify accounts with the potential to grow past $10K ARR, qualify the opportunity, and hand it to the appropriate Account Executive or Account Manager.
  • Drive adoption by enabling customers on features, leading roadmap conversations, and running adoption reviews.
  • Triage support friction on your accounts, route tickets to the right owner, and follow up to resolution.
  • Keep Salesforce accurate with current opportunity stages, close dates, next steps, and handoff records.
  • Operate strictly within the operating agreement between the desk and the account owners.

Requirements

  • 1–3 years in a quota-carrying or pipeline-generating role (inside sales, SDR/BDR, renewals, or account management).
  • SaaS or technology experience strongly preferred.
  • Comfortable owning a number: retention and expansion targets, weekly forecasting, and being measured on results.
  • Ability to manage a large renewal book with consistent cadence and clean CRM hygiene.
  • Salesforce experience preferred.
  • Clear, confident communication by phone, video, and email.
  • Ability to handle objections and negotiate small commercial terms.

Skills

  • Salesforce
  • Communication
  • Negotiation

Location

  • Tampa, Florida
  • Austin, Texas

Work Type

  • Hybrid

Experience Level

  • 1-3 years

Salary/Compensations

  • $55,000-$65,000 USD annually

Benefits

  • Competitive compensation and bonuses
  • Flexible PTO and paid holidays
  • 401(k) with employer matching
  • Comprehensive Health insurance package including 100% employer-paid medical coverage
  • Up to 12 weeks of Parental Leave
  • Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
  • Quarterly teambuilding events, leadership luncheons, and companywide “All Hands” meetings
  • Medical, dental and vision coverage
  • HSA and FSA options
  • Life and AD&D insurance
  • Employee Assistance Program
  • Voluntary benefits
  • Pet insurance
  • Employee discounts

About the Company

  • TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better.
  • Our software solutions harness the power of AI and shape the future of digitalization.
  • We believe that our diverse teams and strong company culture are key to the success of our products and technologies.
  • Hundreds of millions of users around the world and around 645,000 customers across all industries rely on our solutions.
  • With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive.

Equal Opportunity

  • TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported.
  • We C-A-R-E and understand that our diverse, values-driven culture makes us stronger.
  • We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
  • If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner.