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About the Role
This role reports directly to the Manager, Post Entry Services and is responsible for filing claims with CBP on behalf of importers. The candidate will manage various types of claims and track their progress to ensure timely action by CBP.
Responsibilities
- File claims with CBP on behalf of importers, including Post Summary Corrections, Formal Protests, 520(d) Protests, and Requests for Information (CF28/29).
- Handle additional assigned tasks by the manager on behalf of importers.
- Track filed claims to ensure they are actioned by CBP according to the requested claim.
Requirements
- High school diploma required.
- Knowledge of US Customs documents is considered an asset.
Skills
- Proficiency in Microsoft Programs (Excel, Word, Outlook).
- Excellent communication and interpersonal skills.
- Ability to work efficiently in a team environment and independently.
- Detail-oriented and highly organized.
- Capability to work under pressure.
Education Level
- High school diploma
Salary/Compensations
- $45,000-55,000 USD
Benefits
- Comprehensive health and dental care.
- Balance between work and home life.
Equal Opportunity
- Equal opportunity employer.