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About the Role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, delivering style advice and five-star service. This role is for individuals who thrive in a fast-paced environment and want to contribute to our transformation.
Responsibilities
- Deliver style advice and five-star service.
- Drive sales and grow market share in the style space.
- Help customers discover on-trend and fashionable products.
- Serve customers and sell the latest fashion items.
- Operate in a high-demand environment and contribute actively.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance customer experience.
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy.
- Contribute to a positive store environment and support colleagues.
- Adapt to changing needs and challenges within the retail environment.
Requirements
- Must be 18 years or older due to working late nights.
- Must be digitally confident.
- Must be adaptable and flexible.
Skills
- Resilience
- Confidence
- Teamwork
- Adaptability
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
-
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- We are revolutionizing how we work and offering exciting opportunities.
- We aim to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
- We are embarking on a business transformation and seeking individuals thrilled by the challenge of introducing innovative retail experiences.
- We are embracing digital tools to enhance customer experience and remaining adaptable.
Equal Opportunity
- We are committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- We are happy to talk smart/flexible working.