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About the Role
Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, delivering style advice and five-star service. This role is for individuals who thrive in a fast-paced environment and are eager to contribute to our transformation by driving sales and helping customers discover fashionable products.
Responsibilities
- Deliver style advice and five-star service to customers.
- Drive sales and increase market share in the style space.
- Help customers discover on-trend and fashionable products.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance customer experience.
- Maintain high standards of efficiency and effectiveness, balancing speed and accuracy.
- Contribute to a positive store environment and support team members.
- Adapt to changing needs and challenges within the retail environment.
- Introduce innovative new experiences to the retail world.
- Embrace digital tools to enhance the customer experience.
- Remain adaptable to customer and business needs.
Requirements
- Must be passionate and fashion-forward.
- Must be resilient and confident.
- Must be digitally confident.
- Must be a team player.
- Must be flexible and adaptable.
Skills
- Style advice
- Customer service
- Sales
- Digital tools utilization
- Adaptability
- Teamwork
Location
- In-store
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
Benefits
- Smart/flexible working options
About the Company
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S is revolutionizing how we work and offering exciting opportunities.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers and suppliers.
- M&S is embarking on a business transformation and seeking individuals thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- We are happy to talk smart/flexible working.