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About the Role
The Payments team provides critical software capabilities powering online payments across M&S, enabling millions of customers to complete purchases securely, reliably, and seamlessly. This role is for an engineer excited by building high-volume transactional systems, solving complex payment challenges, and modernizing technology platforms central to M&S's online growth.
Responsibilities
- Design, build, and evolve payment services and capabilities that enable seamless customer transactions across M&S digital platforms.
- Develop resilient backend services, APIs, and integrations that support millions of customer payment journeys every year.
- Own features end-to-end, taking responsibility for solution design, development, testing, deployment, and production support.
- Help shape the technical direction of the Payments platform, balancing performance, scalability, resilience, security, and cost through modern engineering practices.
- Champion engineering excellence through clean, maintainable, and well-tested code, helping establish best practices across engineering teams.
- Drive operational excellence by designing systems with observability, monitoring, resilience, and supportability at their core.
- Utilise tools such as Dynatrace to improve platform visibility, monitoring, alerting, and service reliability.
Requirements
- A senior backend software engineer with deep experience designing and delivering scalable, resilient systems in complex enterprise environments.
- Strong Java engineering expertise with experience building enterprise services, APIs, and integrations across distributed systems.
- Knowledge in designing systems that serve large customer populations while maintaining high availability, performance, and security.
- Work with ecommerce platforms, payment services, or highly transactional systems is advantageous.
- Passionate about software quality, testing, maintainability, and engineering best practices.
- Strong understanding of CI/CD, observability, production support, and operational excellence.
Skills
- Java
- Backend services
- APIs
- Integrations
- Distributed systems
- CI/CD
- Observability
- Production support
- Operational excellence
- Dynatrace
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- 20% colleague discount across M&S products and selected third-party brands.
- Competitive holiday entitlement with the potential to buy extra holiday days.
- Discretionary bonus schemes awarded based on personal and business performance.
- A generous Defined Contribution Pension Scheme and Life Assurance.
- A tailored induction and extensive learning and development opportunities.
- Amazing perks and discounts via the M&S Choices platform, including GymSave and the opportunity to become an M&S Shareholder.
- A dedicated charity volunteer day to support a cause you're passionate about.
- Access to a fantastic range of wellbeing support, including a 24/7 Virtual GP and wellbeing services.
About the Company
- Our engineering teams enable product, engineering, and business teams to deliver customer experiences with speed and confidence.
- We create reliable, scalable, and secure platforms rooted in strong engineering standards, automation, and continuous improvement.
- We are ambitious about the future of retail.
- We’re disrupting, innovating, and leading the industry into a more conscientious, inspiring digital era.
- We’re transforming how we work together and offering our most exciting opportunities yet.
- Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
Equal Opportunity
- We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.
- We support each other and win together.
- If you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application.