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About the Role
Coordinate tenders, vendor registrations, and documentation requests for institutional customers, acting as a central point of contact and ensuring accurate and timely responses. This role directly supports AMBOSS's mission by facilitating the acquisition of new institutional clients.
Responsibilities
- Support tender and procurement processes, coordinating company information, documentation, and internal contributions.
- Complete and maintain customer vendor registrations and onboarding requirements in procurement and vendor-management systems.
- Coordinate documentation and information requests from Sales and from prospective or existing customers.
- Maintain commonly requested company documents and ensure current, approved versions are accessible.
- Track requests, deadlines, dependencies, and outstanding contributions from internal stakeholders.
- Identify and coordinate with subject-matter experts across various departments.
- Support completion of customer questionnaires covering company information, technology, privacy, AI, security, and compliance.
- Help document and improve internal processes for efficient handling of commercial and customer-assurance requests.
Requirements
- First professional experience in operations, administration, sales support, customer support, project coordination, or a similar role.
- Relevant internship or working-student experience is also welcome.
- Strong organizational skills and attention to detail.
- Experience managing multiple requests, stakeholders, and deadlines simultaneously.
- Ability to work independently while knowing when to ask questions or escalate.
- Comfort reaching out to colleagues across departments and following up on outstanding information.
- Previous exposure to tenders, procurement portals, vendor onboarding, customer questionnaires, or documentation management is a plus.
Skills
- Strong written and verbal communication skills in English (C1)
- Strong written and verbal communication skills in German (C1)
Location
- Berlin
Work Type
- Hybrid
Experience Level
- Entry-level
- Professional
Benefits
- 30 paid vacation days
- AMBOSS holiday
- Personal purpose day
- Daily healthy breakfast & lunch by in-house chef in Berlin HQ
- AMBOSS daycare
- Work remotely from other office spaces in Cologne, Sardinia, Cape Town
- Urban Sports Club – M plan
- Fitbit Versa 3
- Deutschland Ticket
About the Company
- AMBOSS is the copilot for medical professionals, empowering them to provide the best possible care through our learning and clinical decision support tool.
- Our team brings together care, innovative thinking, and cutting-edge AI medical technology.
- Our founders launched AMBOSS in 2012 with the goal of creating a tool they wished they had during medical school and clinical practice.
- We've grown to over 600 employees and are active in over 180 countries - primarily in Germany and the US.
- Our offices are located in Berlin, Cologne, New York, Cagliari and Cape Town.
Equal Opportunity
- We believe that diversity is a powerful driver of innovation and progress. That's why we are committed to fostering an inclusive, respectful, and supportive environment where everyone—regardless of gender, age, ethnic or cultural background, religion, disability, sexual orientation, gender identity—is valued and given equal opportunity to thrive.
- We warmly welcome people of all backgrounds to help us fulfil our mission: empowering all medical professionals to provide the best possible care.