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About the Role
Orchestration Works is a new division at Ensemble focused on rapid innovation in healthcare revenue cycle management using AI and automation. This role will own the product practice for this division, managing the intake funnel, ROI thesis discipline, and operating cadence to drive cutting-edge technology solutions.
Responsibilities
- Manage the single intake funnel for prioritized operational and clinical problems.
- Prepare initiatives for portfolio admission, ensuring problem framing, ROI thesis documentation, and pod composition.
- Maintain the ROI thesis discipline, measuring initiatives against documented hypotheses.
- Run the three-gate operating cadence: portfolio admission, concept gate lock-or-kill, and production readiness.
- Prepare decision materials for the General Manager and validation team.
- Own outcome measurement against baseline and reporting into Control Tower.
- Set the standard for pod Product Managers regarding scoping, prioritization, validation planning, and initiative ownership.
- Oversee the interaction design standard for OW outputs, ensuring AI works alongside operators.
- Serve as the interface to Ensemble's Product organization to align OW's portfolio with the enterprise roadmap.
- Ensure OW's portfolio stays connected to the enterprise roadmap without duplication.
Requirements
- 10+ years of product management experience with progressive leadership responsibility, including leading product managers.
- Track record of taking zero-to-one products from concept through validated, deployed solutions.
- Experience killing concepts that did not earn their way forward.
- Experience running stage-gate, portfolio, or investment-review processes with documented business cases and outcome measurement.
- Healthcare domain experience; ability to engage credibly with operational leaders on revenue cycle problems.
- Experience with AI-enabled products and rapid experimentation cycles.
- Executive-level communication; comfort presenting decisions and outcomes to C-level governance bodies.
- Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
- Must reside in the Austin area or be willing to relocate.
- Must be authorized to work within the United States.
Skills
- Product Management
- Leadership
- AI
- Automation
- Healthcare Revenue Cycle Management
- Product Strategy
- Portfolio Management
- Stage-Gate Processes
- Business Case Development
- Outcome Measurement
- Executive Communication
- Innovation
- Interaction Design
- Human-AI Interaction
Location
- Austin, Texas
Work Type
- Onsite
- Full-time
Experience Level
- 10+ years of product management experience
- Progressive leadership responsibility
- Experience leading product managers
Benefits
- Comprehensive benefits package designed to support physical, emotional, and financial health
- Healthcare
- Time off
- Retirement programs
- Well-being programs
- Professional development investment
- Professional certification relevant to their field
- Tuition reimbursement
- Quarterly and annual incentive programs
- Relocation assistance may be available
About the Company
- Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems.
- They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions.
- Ensemble keeps communities healthy by keeping hospitals healthy.
- Their people are the most important part of who they are.
- They empower associates to challenge the status quo.
- Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
- Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
- 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
- Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
- Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
- Energage Top Workplaces USA 2022-2024
- Fortune Media Best Workplaces in Healthcare 2024
- Monster Top Workplace for Remote Work 2024
- Great Place to Work certified 2023-2024
Equal Opportunity
- Ensemble is an equal employment opportunity employer.
- It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.
- Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
- Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.