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About the Role
Coordinate containment, eradication, and post-incident activities for critical cybersecurity incidents, playing a key role in the Incident Response Team (IRT) and overseeing validation and documentation of containment. Engage with stakeholders for Root Cause Analysis (RCA) and post-incident activities to reduce recurrence and assess response efficiency.
Responsibilities
- Coordinate incident response in line with the corporate security incident response plan.
- Manage post-incident activity to include scheduling and chairing Post Incident Reviews (PIR), the documentation of Root Cause Analysis and the tracking of actions to prevent incident recurrence.
- Provides 24x7 on-call incident management support on rotation for critical security incidents.
- Stays up to date with new and emerging threats that can affect the organisation's information assets, third party software/solutions, IT configuration changes, and network/system.
- Provides executive level written communication during incident response for inquiries related to security incidents or assigned cases.
- Coordinate the remediation of findings from the organisation’s Bug Bounty Program working directly with whitehat researchers.
- Works closely with Risk Management teams to document identified risks and issues highlighted through post-incident or root cause analysis activities.
- Maintains a working knowledge of key data security frameworks and regulations such as PCI/Logical Security guidelines and models, HIPPA, GDPR, PII, NIST CSF.
- Collaborates with Legal and Privacy Offices throughout the company on critical data protection/security incidents.
- Participates in reviews and assessments to provide recommendations to enhance or improve the security posture of environments as part of post incident activities and lessons learned.
- Maintain and follow runbooks for day-to-day incident response activities in line with the corporate security incident response plan.
Requirements
- Bachelor's degree in Computer Science, Info Security, or related field, or relevant work experience in a related field.
- Typically Minimum 2 Years Relevant Experience with Incident Management or Incident Response.
- Knowledge of network operations or engineering or system administration on Unix, Linux, MAC, or Windows.
- Knowledge of common security operations, intrusion detection systems, Security Incident Event Management systems, Penetration Testing, Web Application assessment, Secure Coding practices, Cloud Technologies.
- ITIL V4.
- Professional security certifications such as CompTIA Security+/ Cybersecurity Analyst+, or Systems Security Certified Practitioner (SSCP), or CISM, or CISA, or GSEC, or GCIH.
- Knowledge of industry standard security compliance programs PCI, GDPR, NIST Cyber Security Framework etc.).
- Cloud Knowledge or certifications such as Google Cloud Fundamental or AWS Foundations.
- Experience working in Google Workspace and JIRA.
- Strong verbal and written communication skills.
- Demonstrated ability to effectively communicate ideas and persuade others to accomplish challenging goals and objectives.
- Ability to facilitate meetings and enable discussions that lead to resolution and communicate results.
- Skills / Knowledge - Developing professional expertise, applies company policies and procedures to resolve a variety of issues.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgement within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Industry Knowledge - Continued self-education of new and emerging threats and relevant processes, controls, or technologies to mitigate them.
- Incident Response - Knowledge and skills to contribute to all phases of Incident Response.
Skills
- Incident Management
- Incident Response
- Network operations
- System administration (Unix, Linux, MAC, Windows)
- Security operations
- Intrusion detection systems
- Security Incident Event Management systems
- Penetration Testing
- Web Application assessment
- Secure Coding practices
- Cloud Technologies
- ITIL V4
- CompTIA Security+
- CompTIA Cybersecurity Analyst+
- Systems Security Certified Practitioner (SSCP)
- CISM
- CISA
- GSEC
- GCIH
- PCI
- GDPR
- NIST Cyber Security Framework
- Google Cloud Fundamental
- AWS Foundations
- Google Workspace
- JIRA
- Verbal communication
- Written communication
- Meeting facilitation
Experience Level
- Minimum 2 Years Relevant Experience
Education Level
- Bachelor's degree in Computer Science, Info Security, or related field