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About the Role

The Student Administrator will join a team of four, acting as a first point of contact for student enquiries and ensuring accurate, timely support. The role provides administrative assistance across a range of student services and lifecycle processes, including extensions, extenuating circumstances, events, status letters and transcript requests. The post holder maintains student records, supports core administrative processes, and contributes to a high-quality, responsive student experience.

Responsibilities

Act as a first point of contact for student enquiries.
Ensure accurate and timely support for students.
Provide administrative assistance for student services and lifecycle processes.
Manage processes including extensions, extenuating circumstances, events, status letters, and transcript requests.
Maintain student records.
Support core administrative processes.
Contribute to a high-quality, responsive student experience.

Requirements

Organised and customer-focused individual.
Strong communication and interpersonal skills.
Ability to manage a varied workload.
Ability to maintain accurate records.
Ability to use IT systems confidently.
Ability to handle sensitive information with discretion.
Attention to detail.
Commitment to excellent service.
Ability to work effectively with a diverse range of students and colleagues.

Skills

Communication skills
Interpersonal skills
IT systems proficiency
Record keeping

Location

City St George's

Work Type

Full-time

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
Brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
One of the largest higher education destinations for London students.
Combines a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Students are at the heart of everything that they do.
Committed to supporting students to pursue their career and personal ambitions.
Research is engaged, at the frontier of practice and has a positive impact on the world around us.
The City Law School is the first in London and University of London to educate students and practitioners at all stages of legal education.
The School has made significant advances in both research and education.
Seeks to build upon that success to become one of the UK’s leading law schools.
Takes advantage of the new regulatory landscape for legal education.

Equal Opportunity

Committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
Operates a guaranteed interview scheme for disabled applicants.