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About the Role

As an eCommerce Account Director, you will coordinate and deliver client accounts across platforms, acting as the main campaign activation point of contact. You will ensure effective project management within brief, schedule, and budget, delivering industry-leading eCommerce campaigns. The role includes line management of junior team members, overseeing their work and development.

Responsibilities

Responsibility for team output, both client-facing and operational, and accountability for adherence to controls and best practices.
Strategic understanding of clients’ business and KPIs, staying updated on industry news and proactively spotting trends and opportunities.
Maintain a forward-thinking and innovative approach in all activity development.
Develop strong relationships with clients and key suppliers, leading team communications.
Communicate with clients on subject matters and provide useful insights.
Take responsibility for team development and career progression.
Play an active role in recruitment and interviewing processes.
Act as communication lead with client contacts, media partners, and internal stakeholders.
Foster a good working relationship across client team stakeholders for flawless execution.
Drive process automation through technology adoption and efficient working methods.
Lead on application and adherence to all areas of activation-related finance processes.
Contribute to the development of strategic revenue and services opportunities.

Requirements

In-depth understanding of eCommerce campaign set-up, management, optimisation and reporting across media owner and technology vendor platforms including Amazon, Citrus, Criteo, bid management and Nielsen IQ or similar.
Amazon DSP and AMC capability beneficial.
Excellent understanding of the strategic and tactical application of eCommerce and digital marketing in general.
Proven project management, leadership and people management experience.
Data-literate – aware of available resources and how to turn data into insights that shape clear strategic opportunities.
Keen to drive continued specialism excellence and client account performance.
Operationally proficient.
Attention to detail.
Calm under pressure.
Requires individuals to have the right to work in the UK.

Skills

eCommerce campaign management
eCommerce campaign optimisation
eCommerce campaign reporting
Amazon DSP
AMC
Digital marketing strategy
Digital marketing tactics
Project management
Leadership
People management
Data analysis
Strategic insight generation
Client relationship management
Supplier relationship management
Team communication
Process automation
Financial process adherence

Location

Work Type

Hybrid

Experience Level

Associate Director

Benefits

Competitive medical insurance
Group retirement plans
Vision insurance
Dental insurance
Significant paid time off
Preferential partner discounts
Employee mental health awareness days

About the Company

WPP is the trusted growth partner for the world’s leading brands.
WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.
Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

Equal Opportunity

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.