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About the Role
Lenovo is seeking an experienced Device as a Service (DaaS) Solution Architect to develop comprehensive, creative, and cost-effective services solutions for customers. This role involves evaluating customer opportunities, developing solutions, collaborating with internal teams and partners, and managing the services lifecycle from project kickoff to end solution strategy. The architect will also contribute to customer presentations, deal qualification, and SOW contract development.
Responsibilities
- Develop comprehensive, creative, and cost-effective services solutions for customers within a Device as a Service model.
- Evaluate customer opportunities as presented in RFPs/RFQs or engagements from Services Sales teams.
- Develop solutions to meet customer requirements, potentially incorporating plan, configure, deploy, support, manage, and/or retire lifecycle services.
- Collaborate with internal teams and Lenovo Services delivery partners.
- Travel to facilitate workshops with customers for scoping requirements.
- Partner across multiple organizations including sales, finance, service delivery, customers, and business partners.
- Lead all elements of the services cycle from project kickoff, stakeholder coordination, and end solution strategy.
- Contribute to customer presentations and briefings.
- Provide input during deal qualification reviews.
- Prepare content for solution reviews with key stakeholders.
- Develop a SOW contract with business partners and customers upon award, including negotiation.
- Promote, sell, manage pipeline, and contribute to the overall business management systems within the services group.
Requirements
- 5+ years of Contract Management, SOW’s, Business Development, Professional Services, Project Management and/or IT Services operations experience.
- Proven success in building solutions in the IT services industry.
- Strategic mindset and sound business acumen are required.
- Effective decision making, contract negotiation and partner management skills.
- Excellent communication, both oral and written, and polished presentation skills.
- Strong prioritization skills, attention to detail, commitment to deadlines.
- Proficiency in Microsoft Word, PowerPoint, Excel.
- Proven ability to operate with a high level of professionalism, entrepreneurialism, and agility.
- Demonstrated ability to work across all levels of the organization with a teaming attitude.
- Bachelor’s degree or equivalent experience required.
Skills
- Contract Management
- SOW’s
- Business Development
- Professional Services
- Project Management
- IT Services operations
- IT Services Industry focused on PC’s
- Building solutions in the IT services industry
- Strategic mindset
- Business acumen
- Decision making
- Contract negotiation
- Partner management
- Communication (oral and written)
- Presentation skills
- Prioritization
- Attention to detail
- Commitment to deadlines
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Professionalism
- Entrepreneurialism
- Agility
- Teamwork
- MS Dynamics
- Salesforce
- ServiceNow
- Consumption based sales (SaaS, DaaS, or Cloud Services)
- Global Account or Global Enterprise Account Sales
Location
- Japan - Tōkyō - Chiyoda-Ku
Work Type
- Full-time
Experience Level
- 5+ years of experience
Education Level
- Bachelor’s degree or equivalent experience
- MBA or Advanced technical degree
About the Company
- Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, serving millions of customers in 180 markets.
- Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices, infrastructure, software, solutions, and services.
- Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
- Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).