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About the Role
This position is responsible for driving business expansion proactively in the commercial segment as a Service Sales professional. We are seeking a candidate who can contribute as an enterprise professional services sales expert and play a key role in further expanding the business. This role is expected to develop into a future leadership role.
Responsibilities
- Drive sales activities aimed at contributing to revenue and profit, achieving quarterly and annual targets.
- Identify, develop, propose, and close opportunities within Lenovo’s service portfolio, including DaaS, Configuration, Deployment, DWS Managed Services, Project-oriented services, Sustainability Services, Hybrid Cloud, and TruScale IaaS.
- Take full ownership from opportunity identification through proposal, contract execution, and handoff to delivery organizations and partners, ensuring successful service delivery to customers.
- Build and maintain strong relationships with internal stakeholders (Lenovo Japan account sales teams) and business partners (new and existing).
- Accurately understand customer requirements and coordinate smoothly with relevant internal teams.
- Create proposals that exceed customer expectations to drive revenue and profit growth.
- Take ownership of large-scale deals by individually assessing and managing each opportunity.
- Analyze opportunities and provide sales tools to support Lenovo Japan sales activities.
- Respond quickly and effectively to escalations from customers.
- When sales targets are not met, proactively take corrective actions and maximize efforts to achieve targets.
- Maintain and improve customer satisfaction through delivered services.
Requirements
- Native-level Japanese and business-level English communication skills (Required for reporting and communication with global and APAC teams).
- Strong B2B sales skills and enterprise (high-touch) sales experience.
- Experience in selling IT services or solutions (e.g., consulting services, IT services, solution sales).
- Proven experience managing deals involving multiple stakeholders (CxO-level, IT departments, business units, etc.).
- Experience in proposing and closing large-scale or long-term deals.
- Consulting-oriented sales capability with the ability to understand customer business challenges and translate them into service/solution proposals.
- Leadership potential and mindset to lead teams in the future.
- Strong ownership, initiative, and proven track record of strategically growing accounts.
Skills
- Service Sales
- Enterprise Sales
- IT Services Sales
- Solution Sales
- Consulting Sales
- Account Management
- Deal Management
- Proposal Creation
- Customer Relationship Management
- Cross-functional Collaboration
- Global Communication
Location
- Chiyoda-Ku, Tokyo, Japan
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets.
- Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
- Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
- Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
- This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.
- To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.