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About the Role
We're looking for an outstanding Corporate Receptionist to join our team at 20 Grosvenor, a prestigious building housing a single client within the financial services sector. Your role will be pivotal in creating a seamless, five-star experience for our client, their visitors, and colleagues, ensuring every interaction is memorable.
Responsibilities
- Deliver a first-class front of house experience for visitors and clients
- Manage calls, emails, and reception enquiries with confidence and professionalism
- Welcome guests and notify hosts of their arrival
- Ensure reception and client-facing areas are always presented to the highest standard
- Support meeting room bookings, set-ups, and guest hosting
- Assist with meeting room turnarounds alongside the housekeeping team
- Handle access passes and support building security procedures
- Maintain accurate records and administrative tasks
- Raise and monitor IT support tickets where required
- Build strong relationships with colleagues, visitors, and our client's reception team
- Anticipate needs and proactively find ways to enhance the customer experience
Requirements
- Previous experience in a corporate reception is essential
- Excellent verbal and written communication skills
- Outstanding customer service skills and attention to detail
- Strong organisational and multitasking abilities
- Confidence working in a fast-paced environment
- A calm, professional approach under pressure
- Excellent timekeeping and reliability
- High levels of integrity, discretion, and professionalism
- Eligibility to undergo a DBS check
Location
- On-site
Work Type
- Permanent
- Full time
Salary/Compensations
- 29k
Benefits
- 28 days’ annual leave + bank holidays
- Your birthday off
- Buy additional annual leave
- 5% matched pension scheme
- Life assurance
- Discounted gym membership
- Access to our gyms and selected wellness classes with Restore at Fora
- Health cash plan
- Mental Well-being support
- Cycle to Work Scheme
- Season Ticket Loan
- 25% off at Fora cafés
- 2 x volunteer days / year
- Monthly Deliveroo Lunch
- Elevated Style Allowance
- Generous Employee Referral Scheme
About the Company
- At Fora, we’re reimagining what the workplace can be.
- We create inspiring, design led spaces that blend hospitality, community, and wellbeing so people can work productively, creatively, and happily.
- From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like Ocado, The British Fashion Council, and Pangaia
- Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.
- At Fora, we’re not just shaping workplaces - we’re shaping the future of work
- At 20 Grosvenor, we do things differently. Unlike any other Fora location, this prestigious building is home to a single client within the financial services sector. That means every interaction matters. Every welcome, every meeting set-up, every guest experience is an opportunity to deliver something memorable.
- At Fora we energise and empower people to create their best work. We understand that in order to do that we need to support you every day, which is why we offer a range of benefits.