Security Supervisor- Part Time
Suffolk Regional OTB / Jake's 58 Casino Hotel · Islandia, NY, US
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Responsibilities
- Responsible for the safety of associates and patrons by regulating and correcting situations of possible accident and injury.
- Responsible for the enforcement of NY State lottery rules as well as rules and regulations of the NYS Racing & Wagering Board.
- Maintain a safe work and customer environment.
- Assist the manager in issuing all disciplinary actions.
- Responsible for scheduling post assignments to ensure compliance with state laws and facility regulations.
- Responsible for reviewing all shifts paperwork.
- Responsible for enforcing security procedures.
- Leads by example in customer service and positive interaction with associates.
- Demonstrates skill in dealing with customer complaints.
- Patrols buildings and grounds of facility on foot and/or in security vehicle; examines doors, windows and gates to determine that they are secure; controls the various entry/exit locations throughout controlled areas as assigned.
- Oversee new hire and frontline training.
- Assist in the employee review and performance appraisal process.
- Role model company guest service program.
- Other duties as assigned.
Requirements
- High school diploma or GED required.
- Must be a NYS Certified Security Guard.
- One to two years’ supervisory experience preferred.
- Must be able to obtain a New York State Gaming License.
- Intermediate computer skills with Windows platform, including word processing, spreadsheets, Internet and email.
- Exceptional interpersonal and leadership skills required.
- Ability to work in a fast-paced environment.
Skills
- Customer service
- Positive interaction with associates
- Dealing with customer complaints
- Interpersonal skills
- Leadership skills
- Computer skills (Windows, word processing, spreadsheets, Internet, email)
Experience Level
- One to two years’ supervisory experience preferred
Education Level
- High school diploma or GED required