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About the Role
LOOK Dine-In Cinemas is seeking a Front of House Manager passionate about movies and creating extraordinary guest experiences. This role involves leading daily operations, impacting team members and guests, and fostering a positive work environment.
Responsibilities
- Set the standard for guest services by ensuring all team members meet LOOK Cinema's high-quality standards.
- Embody company core values, code of conduct, and operational guidelines, promoting a professional and lively work environment.
- Lead all aspects of operations, from safety protocols to event execution, to create exciting and memorable guest experiences.
- Foster effective communication among hourly team members and provide guidance and support.
- Collaborate with the General Manager to continuously improve operational models and report on successes and opportunities for growth.
- Assist in staffing by participating in hiring, training, and disciplinary actions, and create a positive and motivating work environment.
- Manage vendor relationships and serve as the primary point of contact for assigned areas of responsibility.
- Work closely with team members, guests, and corporate agents to ensure consistent and exceptional guest experiences.
- Address guest concerns promptly and satisfactorily.
- Make a positive impact on your team's lives by fostering a supportive and enjoyable work environment.
Requirements
- A minimum of 2 years of hospitality management experience in a high-volume environment, preferably with previous dine-in theater management experience.
- Demonstrate vocal leadership and motivational skills to inspire and guide your team.
- Maintain a professional appearance and be a positive role model for others.
- Hold yourself and team members accountable to consistently meet dedication and behavior standards.
- Ability to acquire any required Manager Safe Serve Certification.
- Proficiency in ordering, receiving, invoicing, and inventory procedures.
- Basic computer knowledge, including Office Tools and scheduling software.
- Physical capability to lift up to 50 lbs.
- Comprehensive understanding of all teammate functions.
- Flexibility to work various shifts, including nights, weekends, and holidays.
Skills
- Vocal leadership
- Motivational skills
- Communication
- Guest services
- Operations management
- Staffing
- Vendor management
- Problem-solving
- Computer proficiency
Location
- Not specified
Work Type
- Full-time
Experience Level
- 2+ years of hospitality management experience
Education Level
- Not specified
Salary/Compensations
- Competitive compensation package
Benefits
- Medical, Dental, & Vision Benefits
- Competitive compensation package
- Complimentary food
- Free movie screenings
About the Company
- LOOK Dine-In Cinemas seamlessly integrates movies with excellent food and the newest technology to deliver guests with a signature uninterrupted theater experience.
- The company is rapidly growing and offers incredible career path opportunities.
- The company aims to ensure every guest and teammate has an incredible experience and is excited to come back for more.
Equal Opportunity
- The Company will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law.
- Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a job interview) if so requested.
- This application is considered current for ninety (90) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.