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About the Role

As an Expert Manager, Product Management & Innovation, you will work on integrated teams alongside general consultants and clients to lead the development of omnichannel solutions across a wide range of industries. You will drive strategic vision with cross-functional teams to deliver impactful, feasible, and client-aligned experiences, products, and businesses, with a passion for designing and developing customer-centric innovative solutions, a foundation in product development, technical aptitude, and a collaborative mindset.

Responsibilities

Integrate human-centered design into product strategy, aligning research with business and customer goals, turning insights into product vision.
Guide ideation sessions, journey mapping, and service design workshops to align teams around user-centric solutions.
Lead collaboration with design and research teams to support prototyping and testing to ensure continuous validation while applying a strategic lens to balance user needs, reliable tech solutions, business needs and alignment.
Partner closely with Bain teams and clients to understand business challenges, deliver on business needs and drive results.
Apply agile and product management best practices to drive excellence—from agile ceremonies to managing risks and optimizing roadmaps.
Recommend solutions that are grounded in insights and lead to measurable outcomes for users and the business.
Apply deep expertise to generate insights across user needs, reliable tech solutions, business needs and strategic alignment.
Support the development and evolution of product roadmaps, ensuring initiatives align with broader strategic goals.
Guide decision-making and effectively translate complex technical concepts into clear and non-technical language for all stakeholders.
Leverage business and user insights to define, size and prioritize product roadmap opportunities, articulating associated tradeoffs and mitigating risks throughout the product lifecycle.
Play an active role and lead in creating a collaborative case team culture across AIS, clients, and other stakeholders.
Quickly integrate into client environments, building trust and influence through strong collaboration and consistent engagement.
Create alignment across stakeholders through transparency, shared ownership and momentum toward results.
Mentor junior team members and continue building skills in human-centered design, agile, technical fluency, and innovation-driven product management.
Contribute to internal initiatives and intellectual property in Product Management and Innovation.
Capture and share learnings from client work to strengthen institutional knowledge within AIS and Bain communities.
Maintain a curious and proactive mindset; adopting emerging tools and technologies, such as generative AI, to boost productivity and enhance team outcomes.

Requirements

Bachelor’s or Master’s degree in Business, Engineering, Design or related field (or equivalent experience).
8+ years of experience delivering innovation in consulting, tech, industries or startups.
Top Tier consulting experience.
Product Management experience, including assisting in the development and launch of software, enterprise solutions, services, mobile/web apps or other products.
Background in architecture/software dev/data pipelines, a plus.
Experienced defining requirements & product flow and implementing AI/tech solutions, a plus.

Skills

Proficiency using insights to guide product decisions that consider business value, technical feasibility, user needs and business goals.
Ability to assess and lead technical feasibility.
Proficient in product managing software development with hands-on experience in AI solutions.
Experience using Gen-AI powered product development tools effectively (i.e Synthetic Users, VoiceOver, Loveable, etc.).
Experience in design thinking principles and leading or facilitating workshops to cultivate design thinking innovation process.
Able to explain the technical aspects of the products worked on.
Ability to rapidly absorb and interpret technical information, with a deep understanding of modern design and development principles.
Experience in applying agile and scrum methodologies to lead cross-functional teams.
Experience in Lean Startup methodology and applying its principles.
Experience in product managing the architecting and implementing of AI/tech solutions at an enterprise scale, a plus.
Ability to manage cross-functional/inter-disciplinary teams including engineers, designers and researchers.
Strong interpersonal and communication skills, including the ability to explain and discuss approaches and technicalities of solutions with colleagues and clients from other disciplines.
Ability to work independently, manage priorities, and collaborate effectively in complex, ambiguous situations.
Passion for delivering high-impact client results in fast-paced, evolving environments.
Curiosity, proactivity and critical thinking.
Ability to collaborate with people at all levels and with multi-office/region teams.

Location

New York
San Francisco

Work Type

Permanent Full-Time
Hybrid (minimum three days per week working in person at a client location or Bain home office)

Experience Level

8+ years of experience

Education Level

Bachelor’s or Master’s degree in Business, Engineering, Design or related field (or equivalent experience).

Salary/Compensations

In New York and California, the good-faith, reasonable annualized full-time salary range for this role is $224,300.
Annual discretionary performance bonus
This role may also be eligible for other elements of discretionary compensation.

Benefits

401(k) plan with an annual employer contribution based on years of service.
Bain pays 100% individual employee premiums for medical, dental and vision programs.
Generous paid time off, including parental leave, sick leave and paid holidays.
Fully vested 401(k) company contribution.
Paid Life and Long-Term Disability insurance.

About the Company

We are proud to be consistently recognized as one of the world’s best places to work.
We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.
Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance.
They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.
We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
Vector is Bain’s integrated digital and analytics capability, bringing together Enterprise Technology and AI, Insights & Solutions (AIS) to deliver cutting-edge innovation.
You’ll join our Product Management & Innovation experts within the AIS team, which includes a group of experts in analytics, engineering, product management, user researchers and design.
Together, we create human-centric solutions that leverage the power of data and artificial intelligence to drive competitive advantage for our clients.