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About the Role
As a Senior Strategic Designer, you will lead human-centered innovation efforts, from research and insight development to concept creation, prototyping, and experimentation. You will apply a consulting mindset to navigate complex case contexts, contribute to strategy definition, and make pragmatic design choices that add value quickly.
Responsibilities
- Lead the end-to-end strategic design process, from framing and research to experimentation and delivery.
- Conduct qualitative research and synthesize insights into compelling artifacts, such as personas, journeys, and opportunity maps.
- Co-lead ideation sessions and conceptualize new experiences and business models in collaboration with case teams.
- Build storytelling assets and prototypes to bring ideas to life in fast, iterative ways.
- Run light experiments to test the desirability, feasibility, and viability of new solutions.
- Collaborate with case teams, GPs, and client stakeholders, demonstrating ownership and design leadership.
- Adapt design approaches based on project goals, balancing structured frameworks with practical flexibility.
- Model strong communication and tradeoff thinking, clearly articulating the rationale and implications behind design decisions.
- Contribute to the AIS community through coaching, recruiting, IP development, and cultural initiatives.
Requirements
- 3–5 years of hands-on experience in digital product, service, or venture design.
- Proven ability to navigate strategic ambiguity and co-create direction in complex, fast-changing contexts.
- A strong grasp of design thinking, human-centered design, and agile ways of working.
- Fluency with tools such as Figma, Miro, and Adobe Creative Suite.
- Working comfort with GenAI tools that support design research, ideation, prototyping, and storytelling.
- Intellectual curiosity and a consulting mindset, with an interest in understanding case context, contributing to business strategy, and delivering design with clear intent and rationale.
- Strong communication and collaboration skills with both designers and non-designers.
- Comfort with approximately 30% travel for client work.
- Advanced proficiency in English.
- Experience in consulting or client-facing roles.
- Familiarity with product management concepts and/or feasibility and viability discussions.
- Working Spanish skills.
- Minimum of three days per week working together in person, either at a client location or at your Bain home office.
Skills
- Figma
- Miro
- Adobe Creative Suite
- GenAI tools
- Design thinking
- Human-centered design
- Agile ways of working
- Storytelling
- Prototyping
- Communication
- Collaboration
Location
- New York, NY
- San Francisco, CA
Work Type
- Permanent Full-Time
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $161,725
Benefits
- Annual discretionary performance bonus
- 401(k) plan with an annual employer contribution based on years of service
- Bain pays 100% individual employee premiums for medical, dental and vision programs
- Generous paid time off, including parental leave, sick leave and paid holidays
- Fully vested 401(k) company contribution
- Paid Life and Long-Term Disability insurance
About the Company
- We are proud to be consistently recognized as one of the world’s best places to work.
- We are currently the top ranked consulting firm on Glassdoor’s Best Places to Work list and have earned the #1 overall spot a record seven times.
- Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance.
- They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment.
- We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.
- You’ll join our Design & Research experts within the AI, Insights & Solutions team.
- This team is part of Bain’s digital capabilities practice, which includes experts in analytics, engineering, product management, and design.
- In this multidisciplinary environment, you'll leverage deep technical expertise with business acumen to help clients tackle their most transformative challenges.
- You’ll work on integrated teams alongside our general consultants and clients to develop data-driven strategies and innovative solutions.
- Together, we create human-centric solutions that harness the power of data and artificial intelligence to drive competitive advantage for our clients.
- Our collaborative and supportive work environment fosters creativity and continuous learning, enabling us to consistently deliver exceptional results.