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About the Role

The Human Resources (HR) Specialist partners with the Bay Area Manager and Senior Manager to provide comprehensive HR support for the San Francisco and Silicon Valley Offices. This role acts as the primary liaison for Associate Consulting Classes and the Summer Intern Program, managing the employee lifecycle and performance management. The position requires strong program management skills, knowledge of policies, and effective communication. This is initially a temporary position with the possibility of conversion to permanent full-time.

Responsibilities

Act as an HR Business Partner to Program Manager responsible for Associate Consultant general consulting cohorts
Oversee all HR Programs and activities for cohorts, including onboarding, compensation, employee relations, leaves of absence, transfers, performance management, bonus payments, departure, and exit interviews
Partner with Program Managers for cohorts to help coordinate ratings process and promotion committees, ensuring all policies are followed
Attend all TAC (performance management) meetings for cohorts
Manage performance management process for employees in cohort, ensuring correct language in performance reviews, meeting with employees to explain policies/options, and ensuring timely submission and delivery of reviews
Escalate all employee complaints to Senior Manager
Partner with Senior Manager to provide HR advice on complex situations and investigate routine employee relations complaints
Act as an ombudsman and "eyes and ears" of employees in cohort, working closely with Program Management to identify trends and help build strategy to increase cohort retention and satisfaction
Attend class meetings for cohort to understand perspectives and answer questions
Use data sources to monitor cohort morale and provide thought leadership to Program Management on program overall
Work with Regional HR Operations team to ensure accurate and timely administration of core HR systems and other activities
Work closely with Global Compensation, Mobility & Immigration and Benefits teams to ensure accurate and timely activities where these groups intersect with cohorts
Work closely with Program Management and Recruiting to offer support on accommodations or tricky situations that arise over the summer for the Summer Intern Cohort
Partner closely with Senior Manager, and local leadership on employee matters in the Summer Intern Cohort
Work with Global Mobility to determine transfer needs
Partner with the HR Operations center to initiate outgoing transfer agreement process and approve all transfer agreements
Work with Immigration to ensure proper visa requirements for international transfers
Liaise with Immigration team and employees when visa issues arise
Partner with Benefits on all medical leave of absence requests
Engage with Benefits and the regional Reasonable Accommodations Committee (RAC) for all medical accommodation requests
Run compensation reports, manage top-up bonuses, and audits as necessary
Play an active role in the regional AC/SAC HRBP group, partnering with colleagues across the region on policy programming and thought partnership
Attend all regional trainings and HR calls as appropriate for HR Specialists
Maintain HRIS records with daily approvals in Workday and may enter employee information as requested
Gather data and run reports as requested through Workday
Administer and track client required background checks as needed
Perform special projects and other related duties as assigned or as responsibilities dictate

Requirements

Bachelor’s degree or an equivalent combination of education, training and/or experience is required
A minimum of 3-4 years professional experience is required
Strong customer service, organization, interpersonal and communication skills
Ability to deal with highly confidential information appropriately
Ability to prioritize, meet deadlines, and juggle multiple tasks simultaneously
Meticulous attention to detail necessary
Comprehensive knowledge of, and experience with Microsoft Word/Excel/PowerPoint is required
Previous HRIS systems experience a bonus

Skills

Program management
Policy and procedure knowledge
Effective communication
Customer service
Organization
Interpersonal skills
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
HRIS systems

Location

San Francisco

Work Type

Hybrid
Temporary Full-Time

Experience Level

3-4 years professional experience

Education Level

Bachelor's degree or equivalent combination of education, training and/or experience

Salary/Compensations

$73,000 - $87,500
Annual discretionary performance bonus
4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Benefits

Bain pays 100% individual employee premiums for medical, dental and vision programs
Generous paid time off, including parental leave, sick leave and paid holidays
Fully vested 401(k) company contribution
Paid Life and Long-Term Disability insurance

About the Company

Proud to be consistently recognized as one of the world’s best places to work
Top ranked consulting firm on Glassdoor’s Best Places to Work list
Earned the #1 overall spot a record seven times
Extraordinary teams are at the heart of our business strategy
Focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment
Hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally