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About the Role

This is a rare opportunity to shape the future of Digital Network Products as the senior technical leader responsible for driving product delivery, engineering excellence and large-scale transformation across the CTO value chain. As Head of Product Delivery, you'll define technical direction, champion innovation and ensure digital products deliver measurable business value at pace. Leading a team of experienced technical leaders, you'll balance strategic thinking with hands-on leadership, guiding architecture decisions, enabling modern software delivery practices and creating the conditions for high-performing teams to thrive. You'll play a critical role in accelerating network digitisation, automation and platform modernisation while improving quality, scalability and cost efficiency across the estate.

Responsibilities

Define technical direction
Champion innovation
Ensure digital products deliver measurable business value at pace
Lead a team of experienced technical leaders
Balance strategic thinking with hands-on leadership
Guide architecture decisions
Enable modern software delivery practices
Create conditions for high-performing teams to thrive
Accelerate network digitisation, automation and platform modernisation
Improve quality, scalability and cost efficiency across the estate

Requirements

Proven expertise in the successful delivery of network automation solutions within an OSS landscape
Proven experience leading network automation in telecom or enterprise environments
Proven experience leading software development and system architecture within the telecom OSS domain
Experience leading agile product delivery and large-scale delivery transformation within a telecom environment
Strong expertise in DevSecOps practices, including automation, CI/CD pipelines, testing and source control
Proven leadership experience managing and developing senior technical teams while defining technical strategy and direction
Experience with Cisco NSO, network service orchestration and workflow automation platforms
Knowledge of microservices architecture, cloud-native engineering and API-first development
Understanding of digital twin technologies and their application within telecom networks
Familiarity with AI and machine learning use cases across network automation and assurance
Experience balancing portfolio planning, investment priorities, capacity and delivery dependencies across multiple products

Skills

Network automation
OSS landscape
Software development
System architecture
Agile product delivery
Large-scale delivery transformation
DevSecOps practices
Automation
CI/CD pipelines
Testing
Source control
Leadership
Technical strategy
Technical direction
Cisco NSO
Network service orchestration
Workflow automation platforms
Microservices architecture
Cloud-native engineering
API-first development
Digital twin technologies
AI
Machine learning
Portfolio planning
Investment priorities
Capacity management
Delivery dependencies

Location

Birmingham
Leeds
London
Manchester
Motherwell
Peterborough
Reading

Work Type

Fixed Term Contract
Full Time

Experience Level

Senior technical leader
Proven leadership experience managing and developing senior technical teams

Benefits

Bupa healthcare
Wellbeing support
Life cover
Pension
Generous holiday
Birthday off
Optional electric vehicle lease
Cycle2Work schemes
Dental insurance
Neurodiversity assessments
Discounts on broadband, TV and mobile
Access to the Virgin Family platform
Access to the O₂ Priority app

About the Company

At Virgin Media O₂, we connect people to the moments that matter most. Virgin Media leads the UK for broadband reliability, speed and overall performance, while O₂ keeps people connected on the move with award-winning coverage. We’re also proud to be named one of the Financial Times Top 500 Best Employers for 2026, based on one of the UK’s largest employee satisfaction surveys.
Join us and you’ll be part of a team that stays curious, positive and focused on making life easier for our customers and each other. We’re investing in the future of connectivity, from expanding next-generation 5G to exploring satellite-supported solutions that help reach rural communities and hard-to-connect places. You’ll work with people who back good ideas and give you plenty of room to grow. So if you’re looking for a place where you can feel supported, trusted and genuinely valued, you’ll feel right at home here.
We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days a month connecting with each other in person. That doesn’t just mean time in the office – it could be team meetings, offsites, volunteering days, cross-functional projects, or away days. What matters is making those moments count – so when we come together, it benefits everyone.

Equal Opportunity

Accessible, inclusive and equitable for all. We believe a better tomorrow starts with the choices we make today. That means moving the dial on diversity, building equity into everything we do and putting inclusion at the heart of our business. Virgin Media O₂ is an equal opportunities employer and we work hard to remove bias and barriers. We want every person who joins us – and everyone thinking about joining us – to feel seen, heard and supported.
When you work with us, you’ll have access to our award-winning employee network groups. These communities bring people together, champion allyship and create uplifting spaces where you can learn, share and feel part of something bigger. They play a big role in helping people feel connected from day one.