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Don't guess if your resume is good enough.
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Responsibilities
- Monitor functioning of VGM machines and change/fix ticket paper.
- Patrol assigned section to ensure rule adherence, machine functionality, and cleanliness.
- Process jackpot payouts according to company procedures.
- Redeem vouchers for guests when not printed properly.
- Make change for guests promptly.
- Stock holding area with voucher paper.
- Answer guest questions about games and resolve complaints.
- Perform minor repairs and adjustments to VGM machines, including resolving bill jams and tilts.
- Record details of malfunctioning machines needing repair.
- Manage cash bank for breaking down bills for guests.
- Follow all departmental and state policies and procedures.
- Utilize two-way radio system professionally for communication.
- Role model company guest service program.
- Perform other duties as assigned.
Requirements
- Must be at least 18 years of age.
- Must be able to obtain a New York State Gaming License.
- Weekends, Holidays, and swing shifts are required.
- Able to lift and carry up to 20 pounds occasionally.
- Frequent standing and walking for entire length of shift.
- Ability to push and pull chairs in and out that are in front of machines.
Skills
- Basic Math skills including addition and subtraction
- Able to handle large money transactions
- Guest service
Education Level
- High School Diploma or GED required